Game freeze

Discussion in 'General Archive' started by nixy1, Jan 14, 2014.

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  1. nixy1

    nixy1 User

    Hello can you please sort out whatever is going on on your end with the terrible lag and game freeze on the game today, everytime i see an enemy and shoot them part way through the battle i lose connection or have game freeze, this has now resulted in the embarassment of "
    14.01.2014 - 12:44[​IMG]You have been destroyed by a Boss Kristallin alien ship.
    "
    please sort it as i know it is not on my end as i have cleared my cache, done a speed and connectivity test and other players are complaining of the same thing.

    Nix
    GB1
     
    nixy1, Jan 14, 2014
    #1
  2. middnight8

    middnight8 User

    i cant even get into the game i hope its be cause they are working on it to make it better and that way when i do finaly get in i will beable to play with as few of problems as possible lol
     
    middnight8, Jan 14, 2014
    #2
  3. ЌЙĺĜĦŦ†ĦΛŴЌ™

    ЌЙĺĜĦŦ†ĦΛŴЌ™ User

    Just as an FYI, the lag has been going on for a few years now... but in any case:
    try clearing out your cache, run a defray on your computer (might help) and try playing with lower graphics settings, all those can help reduce lag/disconnects, as disconnects generally happen because on one end of the line, information can't be sent quick enough, and high equality means more information to be sent.
     
    ЌЙĺĜĦŦ†ĦΛŴЌ™, Jan 14, 2014
    #3
  4. ASTRAEA

    ASTRAEA User

    As we can understand your frustration with the lag situation. please know that many players experience lag issues and game screen issues when the Server has special events going on when things are newly added to the game. Due to the added graphics and the large quantity of players wanting to experience the new additions.

    Below is a variety of reasons as to why you could be. experiencing these issues.

    1. Web Browser is not up to date
    2. Flash and java not up to date - or missing plug ins
    3. Cache needs to be empty
    4. Browser history may need to be cleared.
    5. Distance from server
    6. Computer graphic overload. (Graphics card slow or not enough Ram).
    7. Internet type - Wifi, DSL, cable broadband or phone connection.
    8. Programs Running in the Background

    9. Possible server problem.

    These are all things that could be causing the issue, these are just suggestions as to what the issue might be to help you resolve the current problem.

    I hope this has help in some way.
    Have a nice day!

    Astraea
     
    ASTRAEA, Jan 16, 2014
    #4