Losing Connection in Galaxy Gate

Discussion in 'General Archive' started by †‗ЯΩCK!Ξ‗†™, Apr 20, 2014.

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  1. †‗ЯΩCK!Ξ‗†™

    †‗ЯΩCK!Ξ‗†™ User

    Hello, I am just wondering if it is possible for me to get my Gamma Galaxy Gate back as I lagged out three times on the same wave, which was lks/sks (kristallins)?

    Game name: Darkorbit
    User name: †‗ЯΩCK!Ξ‗†™
    User ID: 66213203
    Server: Great Britain
     
    †‗ЯΩCK!Ξ‗†™, Apr 20, 2014
    #1
  2. SPSAT99

    SPSAT99 User

    I think you might have to contact support about this as nobody can do anything about this in the forums.
     
    SPSAT99, Apr 20, 2014
    #2
  3. cooljak96

    cooljak96 User

    You have to contact support about this. You are allowed to have 1 free gate reset per month.
     
    cooljak96, Apr 21, 2014
    #3
  4. .-Raijin-.

    .-Raijin-. User

    Here are the guidelines for a gate reset.
    • EN Servers Only
    • 1 Gate Reset per month ( 30 day period of time -no exceptions)
    • No Frame Rate required

    • All gate issues must be posted within 1 hour to 48 hours of the issue event. Anything past to 48 hours that is not posted will not be an accepted issue.

    Please note that you will need to contact support and provide the following information:
    Ship name:
    User ID:
    Server
    Registered email address.

    Thank you very much.


    Thread closed as referred to support
    Best regards,
    .-Raijin-.
     
    .-Raijin-., Apr 21, 2014
    #4
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