messages wont load

Discussion in 'General Archive' started by crlydav, Jul 23, 2014.

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  1. crlydav

    crlydav User

    the message window wont fully load,i just get one of those loading symbols....it used to work but not for weeks now. im using google chrome,usa (west) any help would be great thanks
     
    crlydav, Jul 23, 2014
    #1
  2. ASTRAEA

    ASTRAEA User

    Could you please give this a try:

    Log out of the game... go to
    your browser and clear the history (I know you have done this before) - Please humor me!

    Then go to the flash player - here is a link>

    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
    (This is an actual web page - not just an image)

    delete All the websites in the Website Storage setting Panel.

    Then re-log in to the Game, Hopefully this will resolve your issue.
    If not could you please attempt this on a different web browser.

    Please have a nice day and enjoy your game.
    ~Astraea~
     
    ASTRAEA, Jul 24, 2014
    #2
  3. crlydav

    crlydav User

    logged in with firefox, fixed! thank you
     
    crlydav, Jul 24, 2014
    #3
  4. ASTRAEA

    ASTRAEA User

    Glad that you found a way to resolve this matter.

    Please have a lovely day
    Astraea.

    Thread closed as resolved
     
    ASTRAEA, Jul 25, 2014
    #4
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