How do i...

Discussion in 'General Archive' started by iBTwizzled, Feb 19, 2015.

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  1. iBTwizzled

    iBTwizzled User

    How do I change the password/email for my account? I checked the FAQs and it says to click the COG next to the help button on my homepage for dark orbit but that COG is not there. Is there any other way for me to change what I need to?
     
    iBTwizzled, Feb 19, 2015
    #1
  2. [-КАТЮША-]

    [-КАТЮША-] User

    [​IMG]

    If you can't see it, try using a different browser such as Chrome, FireFox, Opera or I.E.
     
    [-КАТЮША-], Feb 19, 2015
    #2
  3. iBTwizzled

    iBTwizzled User

    That's the thing i AM using chrome and i launch the game through the chrome store app. The options showed use a sign in using a social media account like Google+. That cog there doesn't appear so i can't access it.

    http://gyazo.com/8a590e73f0b39c65754da97e17321e2c

    This is what I see on my screen.
     
    iBTwizzled, Feb 20, 2015
    #3
  4. Gnat666

    Gnat666 User

    if you did not sign up for the game using the official site, you wont see a cog, nor be able to access those features.
    i play thru armor games, no cog
     
    Gnat666, Feb 20, 2015
    #4
  5. iBTwizzled

    iBTwizzled User

    Ah dang....so any issues i have logging into the game through the browser won't be able to be fixed in anyway?
     
    iBTwizzled, Feb 20, 2015
    #5
  6. Gnat666

    Gnat666 User

    no, you are stuck with what it is set at now, only thing you can do is start over with the official site. The player you have now is locked to your Google+ account. Also support can't help either, I tried that, wanted to sign up for the newsletter.
     
    Last edited: Feb 26, 2015
    Gnat666, Feb 26, 2015
    #6
  7. ASTRAEA

    ASTRAEA User

    Thank you very much for assisting this player with their issue,

    Unfortunately they are correct about accounts that were created from outside sourcing such as: Syfi, Google, etc... These accounts are property of that provider and changes to log in- email cannot be changed. You can attempt to contact your the company and see if they can make the changes. But honestly I think that is unlikely as they do not have access to the Dark Orbit database.

    I am sorry that we could not assist you further on this matter,
    Does the OP have any further questions on this topic?

    Please have a nice day
    Astraea
     
    ASTRAEA, Feb 26, 2015
    #7