Bugs and lag are getting impossible to tolerate

Your updates disgust me, they cause insane lag spikes and bugs, invisible people shooting me, invisible aliens in gates, can't see enemy hp/shield, flash crashes in 5-3, WHEN ARE YOU GOING TO FIX THEM ? Instead of making updates to the game, improving graphics and mechanics, keep them for later and fix the damn bugs and lag first, I'm tired of this, it's been like this for years and tons of players are quiting because of your ignorance.
Just an honest feedback from a veteran player.

Regards, Misha

 

Hi there,

We are aware of the majority of the issues that appear to have appeared following a recent update. Some of the issues have already been taken care of whilst support are working to find solutions to the issues that are remaining.

We can only apologise for the inconvenience these issues may cause in the meantime.

~Ddraig

 

I thought that I was the only one having this problem, glad to see I'm not. This is a real drag especially for those paying for the game or who are Platinum players. It seems that some players have these problems while others don't and this makes game play unfare. I have often been shot down or frozen by invisible players and had explosions happen at gates.

 

Been having many of the same problems and also have spoken to people who are TPC. They never experience the issues most do. I am supposing that spending more $$ allows you to avoid the many issues. Also wondering why after weeks of complaints about these issues support acts like they never have heard of them and "Will look into it as soon as someone else has the same issue. WTH???? What does that mean?? Do they think we are stupid and just try to pacify us since they either don't know the answer of don't care?? What bothers me is the issue with Wallet warriors not having any or very few issue all the time. Wonder what that means to the rest of us??

 

Hi MISA-IS-BACK,

From the information that i have received, i hope that some of the issues that you reported should now be fixed as part of a recent game patch (invisible NPC in Kronos and 5-3 issues should hopefully now be resolved). If there were any there were any other invisible NPC's in galaxy gates, please do inform us as the Kronos issue was the only one i was aware of.

Thank you for patience and understanding whilst support work towards resolving the remaining issues.

~Ddraig

 

So do we have a timetable yet Ddraig? what we looking at you think a month or two , before they work out stuff like not being able to see opponents health and shields , cloaking problems etc etc? even if you don't know exactly how about an educated guess based on you're knowledge of the people working on the problems and the info you receiving. I think that would at least help us feel a bit better about the whole situation you know.

 

Hi there,

Unfortunately i wouldn't be able to give you a definitive time frame i'm afraid. I'm not a game programmer but i would expect that some issues are going to be more complex than others, and it can also be difficult trying to locate the issue itself sometimes, especially when the issue doesn't affect everybody.

However each week support are fixing bugs therefore it will be only a matter of time before these issues get resolved. The cloaking issues with abilities, opponents health shields etc. has been reported therefore i can only ask that you continue to remain patient whilst the resolution is found.

~Ddraig

 

What about game lag? I'm finding that Lasers, etc., seem to have a lag. And what about that awful music that plays when at the VRU home base?

 

Hi there,

The 'laser lag' that you refer to could actually be one of the recent changes that was made during the 'client refactoring' update which did include several changes including the visuals of the lasers, which appear to shoot in bursts now rather than continually. These changes were made to help improve game performance and i am sure that in time you will become accustomed to them.

As for the music issue you reported, have you tried adjusting your in-game settings to see if they could be causing the issue?

~Ddraig

 

Well it seems that the 'client refactoring' update' really messed things up. You no longer know whether the Lasers are actually working and this problem seems to be non-existant on Map 3-1. Also, I've had times where the Lasers shoot continually (Which is prefered) and times when they shoot in bursts. Don't see how it improves game performance.

 

I still don't understand when fixes are done the game is worse than before. I had for the first time my lasers working in bursts and all that did was let then enemy get away. Makes no sense the direction this game is going. Getting worse instead of better considering all the changes being made.

 

JASS I totally agree with you! When up against a Full Elite ship having your Lasers shoot in bursts you're a Duck out of water!

 

never said a word about the music. and now this shield glitch gets you killed even faster than before.Maybe you would like to adjust how red clans don't seem to have this issue and eic does.

It does not and has not improved anything. All it has done is drive more people to other games. Seems they have no problem killing off what was once a good game.