Never got email bonus

For the domination event, I never got the following package:
• Booty Keys x5
• CL04K CPU x1
• RB-214 ammunition x1500
• Jump Vouchers x20

When I try to click "Get your items!" it tells me that the link is already used, and when I look its not there..

30009172

 

its random net everyone gets the bonus

 

??
Everyone who gets the email is supposed to get it...

 

Hi there,

Can i ask whether you have any accounts that you may have activated this bonus on already? It is also possible that there is a timer on the newsletter bonus which may have expired. The best people for you to contact would be support since they should be able to check your account for the newsletter goodies.

~Ddraig

 

Hi, i had the same problem. Clicked on the link once, nothing happened, tried again and then told me the link had already been used.

The next morning i found 5 more bootys on my ship so i guess it sorted itself out with time.

As per when it expires, my link said

So you are still in time.

 

No other account was activated with it, and the newsletter said my username. And what Xeon said is correct, the event says it ends on the 29th.

 

Hi badestboy4life,

Thank you for responding with that information, unfortunately i cannot think of any reason as to why this message would have appeared for you, therefore i can only advise that you contact support for further assistance to see if they can look into this issue for you.

I am sorry that this is not something that we could try to resolve from the forums.

~Ddraig

/closing as referred to support