SUPPORT HASNT REPLIED TO ME IN 9 DAYS! HELP!

Okay, so my problem is pretty obvious but that's not just it!
When I made my account my father was using a network router which hid our location(Will not disclose his job). It showed out location as living in Europe. Well he no longer has that job so we had to get a normal router and etc and it has my payment currency all screwed up on darkorbit.

I have sent multiple tickets to support trying to get it changed! Well Kara messaged me asking for my ID, so as she asked I sent it to her. Well after that I haven't gotten a reply. Its been 9 days.

Usually I have no problem paying the extra 2-3 USD for Uridium but I have a new bank and they seen it was supicious and they froze my account and reversed all the transactions made online in the past week.

So now on top of everything i owe then 42.96 Euro. I have no problem paying my debt but the currency they have it in is Euro and it won't allow me to use a US PaySafeCard to pay it off. It says unavailable in my country. Which makes since cant pay off a Euro debt with USD but they wont change it so i can pay, I feel i have waited long enough!!

If anyone can shed light to help me that would be much appreciated! I am so disappointment in how support is doing me! My account is about to get suspended because of it and they still haven't replied to me.

Thanks in advance for any help!

 

u need to email payment support not normal
support

 

Hello,

Have you had any e-mails saying that support have passed on your enquiry to somewhere else or it has been escalated for further investigation?

 

Nope.

 

When you try payment support it doesnt have a place where i can explain whats going on!

 

Hello,
Try sending to normal support under general questions putting your problem to them and they may be able to send it onto payment support

 

Closing as you have another thread in the Technical Section.