[TI] Do not get letters in the mail.

Discussion in 'General Archive' started by Заур, Jul 13, 2015.

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  1. Заур

    Заур User

    Hello, please help. Do not get letters to my mail. I can not change the password.
    Server: USA 2 (East Coast)
    [​IMG] 87656156
     
  2. Check your spam, and try sending again. If that doesn't work you'll have to contact support.
     
  3. If you use hotmail , sometimes 1-2 hour you must wait for new email.I recommend you to use Gmail.Gmail has more security and it is more faster then hotmail.
     
  4. .-Raijin-.

    .-Raijin-. User

    Заур, Please check your spam folder as suggested above. If you are unable to find the message there, please put a ticket into Support. There is a link to Support in my signature.

    Best regards,
    .-Raijin-.
     
  5. Maybe you are in blacklist.If you dont want in blacklist, pls send message to support for blacklist.
     
  6. ASTRAEA

    ASTRAEA User

    Thank you all for your assistance with this players issue.

    Please know that if you are not receiving emails, you will need to contact support and provide the following information:

    Ship Name
    User ID
    Server:
    Registered email address.

    Then support can attempt to assist you further.
    Have a nice day
    Astraea