[TI] Test Server un-connectivity

Last 3 times the Test Server was open I get the ongoing attempt to connect box.

As it may be related to a previous post I had regarding client timeout; is there an issue with the number of players attempting to connect?
If so, why not stagger the connection times based on time zones. Allow for a maximum number of hours any one time zone can connect; or an even better method, limit the connection time any one player has.

Would it be possible to post the dynamic figure of players connected to the server?

 

The issue does not seem to be the server but the computer being connected. You are not the first to post issues while my friend who is no longer able to access any of D O was having no issue accessing the Hangar Ship Customization while others were reporting the issue you are now. Today he chose to switch to the Test Server and was kicked to the External Log In page and has yet to be able to access any server as he is in a constant Log In Page loop telling him to calmdown at the end of the address line.

Sorry you are having issues, but as Solid Eye pointed out it is the TEST SERVER and is bound to have more bugs/glitches than the regular servers.

 

Well after 10 hours of trying to get back to the game I have finally been placed in a NORMAL log in pattern. No longer will I attempt to go to the TEST SERVER. Especially if we are GUARANTEED to see even more glitches than the normal game already has (I understand the TEST is to try to find these issues, but to expect us to TEST something that is completely glitched out is useless.

 

We are aware that there was an issue with players getting stuck in the Test Server.

Any player who is still stuck can post their user ID and server and we will help to get this matter resolved or you can contact support for further assistance.

We appreciate your patience and understanding on this issue.
Have a nice day
Astraea

 

us east1
id:25829091
Please help me

 

i playing gb2 server and i loggin test servers 3 day ago but test servers closed and my ship prisoner this server . i don't know id because i don't loggin my acc
gb2 nick (-BeLLatriX-) please help me

 

us east1
id:25829091
Please help me

 

us east1
id:25829091
Please help me

 

The only help I can give to you is what I had to do, CONTACT SUPPORT and wait for them to re-direct you to the server you usually play.

ASTRAEA seems to be the only Mod that knows they can escalate issues from the forums as others are closing similar threads as they have been referred to SUPPORT. The problem is Support is being overwhelmed by the number of people who were in the TEST server when it shut down (we had no idea how long it was going to be up) or were locked from the game when we tried to SWITCH to the Test Server (my case). So if you have not already done it, send a message to Support (you can access them from the bottom of the login page) and wait for a response from them or hope ASTRAEA sends the information in which might be faster.

 

Have you ever sent a ticket to support? It will have your id in it. You can also access the Support from the login page and it will give enough information for them to find you that way.

I suggest when you get back into the server, create a signature (even if it is like mine) so the information is posted every time you make a post.

 

hello darkorbit ppl who have problem with login on because of the test server i looked at the code and try to fix it but there is one problem which is <link rel="meta" href="http://test2.darkorbit.bigpoint.com/sharedpages/icra/labels.php" type="application/rdf+xml" title="ICRA labels"> this is from the client page of your browser i try tricking it by changing it from calling test2 to call out us1 now the only problem with that is that each time you try to login its gonna refresh your page and then its gonna go back to the server call so the only way to fix this is to let the data base administrator on darkorbit page change the code or to give promotions to the client to edit that and like that even if you are banned you will be able to change the server from out side hopefully this info will help the developers of darkorbit

 

It is a simple fix it just needs to be placed in the hands of support or sent in by the mods, but mods can not help those who do not give the server or User ID when they make complaints.

As Hades~Pôšëîdõn‡Tríp said go under you name at the top of the page and select Signatures and type in the User ID and server whether the name or actual server (I did both) and on both accounts (since they are the same account just different servers). The sooner people decide to do this the sooner they can get help from the mods.