[TI] PET took x2 repair cost

Sometimes my pet takes double uridium to repair. 350 uri extra looks very small but alot for me

 

Your images are broken, but, I had this problem when they first came out and had to send Screen Shots (of both logbooks Back Page and Uridium Balance) to Support and argue with them the PET was not killed twice in that short of a time period. They decided it was a LAG issue and I pressed the "Repair" twice and it was my fault I paid twice for his repair. I felt the same way as you as I too was collecting Uridium from the game not buying it.

 

so nothing can be done about it?
actually this is not the 1st time I have faced this problem and know why it happened too, but thought I post it in forum so that i might find a solution.
right click the broken images and click on "open image in new tab" and u can see the image.

 

D O is against fast reactions.

Mh...I've read in an old thread that if you send them screen shots, they will refund your Uri.

 

Well if you know how it happened and you did not click the "Repair" (twice because of lag) then report it and see what they say. With the screen shots you have they can see it was charged twice in one shot so they should replace the 350 Uridium. It never hurts to try, worst they could say is "tough luck".

 

i dont want 350 uri back, i just want this to stop. If it keeps happening all the time its annoying. If 1st click repairs the pet then 2nd click should activate it not repair it again.

 

I HOPE this too.

 

Okay knowing the game is suffering from LAG issues then wait 30 seconds before trying to re-activate the PET after repairing him. Otherwise it is going to continue to happen every time you do repair it.

I say this strictly so if the lag is really bad you know you are not going to pay twice. I have had to wait this long to start a transfer from my Skylab so as to not be told "Not enough Cargo space", even though it is the same amount I just sold. I have found I wait till the PET resets and I have logged out of the Maps (25 seconds) before I send and it goes thru with out a hitch.

 

30 sec are a little too long. It is sufficient if you wait after the first repair click until the "- [repair cost] Uri" pops.

 

OK, i would be waiting for pet rep cost to pop up in log from now. Hope it doesn't happen again.
Thank You guys for replying