[GI] missing compensation

so im hearing everyone got compensation yet i have had no compensation for my hnagers going? could you fix this

 

Compensation is not for Hangars it was for Duplicate URIDIUM Ships. If you owned 4 Goliath ships using different Designs you are compensated for the 3 Goliath that you no longer own, but have gained every design as a ship. However, I am seeing that there was a problem with the rewards being booked for the exchange also so if this is what you are talking about then you might want to contact Support, assuming you knew what your ammo was before the change happened.

 

i owned 2 aegis, 3 golis, 2 vengis

 

I see I have lost the BASE Citadel (us2), and Spearhead (both) Ships plus 6 (us3) and 6 (us2) other ships, for a total of 7 (us3) and 8 (us2) ships and only got compensated for 6 ships TOTAL on both servers. What has happened to the BASE ships that I no longer have? As you were able to fly a Citadel or Spearhead without the DESIGN why was it not added to the AVAILABLE Ships in my HANGAR System?

@KrisKelvin & @RickDekard The fact that one account has the Aegis BASE ship (had 2 on us2) and the other 2 are not showing I have to ask if this is a GLITCH?

 

Hi,

Me too, I don't receive any compensation, when I first login after server restart to achieve the new Ship Customization.
I lost Citadel,Spearhead,Aegis and Vengeance Base ships.

One of my Goliath Base ship was preserved because was equipped with AMBER design.

-------------------------------
excerpt from my logbook:

27.05.2016 - 13:16		You received 1431 honor.
27.05.2016 - 13:16		You received 165581 EP.
27.05.2016 - 11:31		You destroyed a Kristallin alien ship.
27.05.2016 - 11:31		You received 40 honor.

Can the moderators explain why will get that compensation?

This who has more then one of the Citadel,Spearhead,Aegis or Goliath ships who has not been equip with any of skill designs on the time of server update or everybody who hes one of above of mentioned ships regardless if they has been equipped with desing or not?

 

@Solid_Eye replied to >another thread< and has stated that this has been sent up and they are going to be looking into the issue. Also not to expect to get any updates until after the weekend. Almost everyone who had designs on ships lost compensation. Designs known to have been ignored for compensation are;

• Vengeance - Pusat and Lightning
• Goliath - Skill Designs or Surgeon
• Aegis - any design
• Citadel - any design
• Spearhead - any design

Even the Mods have lost ships on their PERSONAL accounts. The compensation was not associated with the login and I found mine between 8 and 9 Eastern time yesterday morning.

I also found some equipment that was not available for equipping on ships (Basic Goliath and Vengeance) that I had not used and had to delete these configs on these ships to be able to make the equipment available again, I had not lost anything just equipped where I had no idea it was. Currently all of my ships are back in their Hangars where they were before the change.

AS FEEDBACK on the update.

It is really a PAIN managing the ships with this NEW Interface, there needs to be a way to select between ships (Favorite Hangars) without having to reload the ship page. Also when using the Inventory, Hangar Filter the only thing seen is the ammo but this is not assigned to the actual Hangar but is available to any active ship, if using the User Filter with the Hangar nothing is seen as being equipped.