[GI] i just left the hourly auction....

In the hourly auction i bid 2 911111 for a iris drone.... It took my credits but did not give me the drone.... In the history of the auction it shows i was the winner with the highest bid...please help get this straight

 

You will need to send a ticket to support. Take screen shot of the award of the Drone from the logbook (under pilot license), credits not returned from Balance log (Uridium Page balance tab), and Auction History showing you were the winner. These need to be attached to a response to the auto reply from creating the ticket. This is assuming you actually win the Iris and did not bid late and had the high bid for the next hours auction.

 

Hi HelpMeHelpY.
I am curious to here if this player receives the drone.
I have been waiting since the 29/10 for a bonus which included a Surgeon, drone and Energy points the last check I was told it would be fixed by the end of last week.
Is this normal??
Answer "no" they usually respond quickly so what is happening to the game??

 

There are so many issues in the game and so few people to correct them so it is taking longer for them to correct things that do not work properly. Examples are the loss of CBS modules and the fixes they said they put into place and even these failed to return them to all accounts, PvP missions failing because of Hangar change and only the Basic Ships counting towards the Ship Specific missions, Chat Server Issues not being corrected or stable.

Patience is a virtue and with D O it seems to be a necessity in recent days as progression of the game is more important than the ability to enjoy playing it.

 

Thanks. I understand the problems.
I hope our friend receives his drone soon.
was befogging to think I had been hacked.
Regards