[GI] auction

Discussion in 'General Archive' started by -FalconRogue-, Oct 30, 2017.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. -FalconRogue-

    -FalconRogue- User

    re-posting since last was shut off i get no response from support so i am asking here
    is multi tab backpages to bid many times in a few seconds legal? i have sent several reports to support with NO ANSWER. so can some one tell me is legal or spamming?
    ty Falcon
     
    -FalconRogue-, Oct 30, 2017
    #1
  2. Oddessey

    Oddessey Team Leader Team Darkorbit

    Hi -FalconRogue-,

    Your previous post was closed as you have contacted support. We ask you to be patient in awaiting a response from them. I did check with support and I was informed they have responded to your inquiry and are awaiting a reply from you.

    Since we report to support and they would have final say on this, we ask you to continue your interaction with them on this matter.

    Regards,
     
    Oddessey, Oct 30, 2017
    #2
  3. HelpMeHelpYou

    HelpMeHelpYou User

    Can the Community get a ruling on this situation? I have a thread open asking about this and have no response from any MODS to let us know if there is any punishable action doing this.
     
    HelpMeHelpYou, Oct 30, 2017
    #3
  4. -FalconRogue-

    -FalconRogue- User

    i never got a response from support SORRY
     
    -FalconRogue-, Oct 30, 2017
    #4
  5. -FalconRogue-

    -FalconRogue- User

    Thank you for contacting Bigpoint customer support.

    We will aim to get back to you as soon as possible – in most cases you will be contacted by our support staff within 1 business day – often even faster.

    Please note that we kindly ask you not to submit multiple tickets for the same issue as this can cause confusion and will lead to a delay in our response to you.

    Yours sincerely
    Bigpoint-Customer Service-Team


    or is this the response i get?????
     
    -FalconRogue-, Oct 30, 2017
    #5
  6. -FalconRogue-

    -FalconRogue- User

    In Compliance with section 37 of the German Consumer Dispute Act (Verbraucherstreitbeilegungsgesetz, VSBG), we inform as follows: Bigpoint GmbH is not obliged to participate in the alternative dispute resolution, nor does Bigpoint GmbH voluntarily take part in it.
    so i guess it is legal
     
    -FalconRogue-, Oct 31, 2017
    #6
  7. HelpMeHelpYou

    HelpMeHelpYou User

    This is the response showing the complaint has been received, nothing else, it is the same message you receive any time you submit a ticket to SUPPORT.
     
    HelpMeHelpYou, Oct 31, 2017
    #7
  8. EvilHotDog

    EvilHotDog User

    Closing as double post and already received response from Support.

    Thanks

    EHD
     
    EvilHotDog, Oct 31, 2017
    #8
Thread Status:
Not open for further replies.