[TI] Loss of map info!

Discussion in 'General Archive' started by ]Coldheart[, Jul 21, 2018.

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  1. I jumped from the 1-2 to 1-1 map with the intent of heading to base to change some configuration stuff.
    However, once in 1-1 there was a problem.
    The bottom right portal was not there, even though it did show me in a DMZ.
    The Base was not visible.
    Movement by my ship around the DMZ area only caused a disconnect. Several attempts to re-connect before the connection came back.
    There were some red dot npc activity and a couple of them did become visible on closer range.
    The 'J' command to jump did not work.
    The jump chip map showed every map (including 1-1) to be inaccessible.
    The mini-map did show I was in 1-1.

    Logging off the client and re-connecting did not correct the problem.
    Logging off both, the client and back page, then re-logging in, did not correct the error.
    While the client screen was connected, I used 'F5' for a refresh/re-connect, but that did not clear the trouble either.

    Was there any work being done on Global America 2 that may have escaped notification to the player base?

    =================================
    Might as well close this. I felt it rightly deserved to go to Support.
    I'll leave the details here in case anyone else has this issue.
    =================================

    ...further update . . .
    After a full power down and what I feel was a lengthy wait. The log-in and subsequent client screen access is now working.
    I do not know what may have been the fault.
     
    Last edited: Jul 21, 2018
  2. EvilHotDog

    EvilHotDog User

    I have experienced the same issue several times over the past year. The solution I came up with was to have my ship destroyed.
    I did find that, though the jump gates do not work I could still use my Jump chip and jump to a different Map. I would jump to a map in the uppers or 4-5 and be destroyed.

    After doing so the problem corrected its self every time.

    I would suggest doing the above.

    After doing the the above, please let me know how this solved your problem or if you came up with another solution.


    EHD


     
  3. The Jump chip did not work (although now it does not show I am restricted from trying to jump - only the pirate maps show the big red 'X'.
    I was able to get out of 1-1 by using 'J' to jump at the portal. Clicking the little flag did not work.
    Once outside 1-1 I found that I could no longer change configurations and also the quests were no longer there (show no active missions).
    When viewing the space map, it shows I no longer any jump credits (should around 900).
    I tried moving the ship across the 1-2 map and the entire trip maintained that I was still in the demilitarized zone.
    Also, I tried moving into the rad zone to try the fix you had used and destroy myself; this did not work, did not show and danger/warning.

    ... Tried again with the space map+jump CPU and this time it did work and reset my jump credits as well.
    Also, using the 'J' to jump would work.
    Rad zone warning also started to work again.
    Active quests again showed up - but unable yet to view individual active quests by attempting to select the quest button in the mission box.

    Went back into 1-1. Although there was another delay of 5-10 seconds, the base did appear (and where it should).
    Still could not open the base quest giver.

    Ore can be sold, but only through the P.E.T.; refinery will not open for ship(even if I park over top of the flag icon).
    By the time I typed the above, the rad zone area had stopped functioning as well as the cancel of the DMZ setting when I moved well away from the base.

    Only way to get out of 1-1 was to use the cpu/advanced jump chip/map selection.

    Found an odd thing doing that: the random placement of ship on the selected map I jumped to ended up being in the rad zone, plus, even though I moved away to another port, the damage kept subtracting. When 2 npc started shooting, I went back and could pop the npc. I could move away from the rad zone, but found it was only an apparent move and the client screen seemed intent on keeping my actual position in that one spot. With the exception I could move about to shoot npc's and pick up bonus boxes. Managed to get to 4-5 map and even the asteroid base took a dozen seconds or so to appear.
    It appeared I could move about 4-5, but the NPC(s) were drawn to my original spawn location. I enticed the Uber Saboteur that first showed up to pop me.

    I arrived at the 1-8 base and could repair, but still could not change configurations (on the client screen).


    Backpage access to ship and inventory seems to still work okay.
    After repairing config 2, I cloaked up and went to the portal for 1-6. Portal flag worked and I could jump into 1-6. The 'J' key worked and I could jump back to 1-8.
    Just when I figured it might be working again, I jumped to 4-5 and it all started going bad again. The only way I could leave 4-5 was to cpu jump chip out (I chose 1-2 this time).
    I got to the 1-2 map, but when I arrived at the portal to go to 1-1, there was no DMZ indication and I was not at the time being fired upon.
    To try and get popped by a player, to see if that made a difference, I opted to try the CTB event. I got the VRU beacon and carried it to the 1-2 map (the 'J' jump at the portal seemed to work).

    Oddity - every time I changed maps I was given the message that my cloaking was detected. I tried taking th ebeacon into 1-1 and whether I used 'J' or clicked the portal flag, I saw the CTB message. I could NOT get rid of the beacon once I was in 1-2 (tried clicking on either the VRU or EIC 'receptacles?'; tried jumping to 1-1 (failed); I could fly about 1-2 popping npc's and even used the portal to go 1-3.
    While in 1-3 or 1-2, at the portal, never got the DMZ indication. Flying back to the portal gate for 1-1 all I saw different was that the cloaking had been detected again.
    I was able to use the jump chip and jump to the 1-1 map, whereby I was notified I had lost the beacon.
    Again, in 1-1, the base did not appear, this time for almost 30 seconds.
    The various flag icons would not activate.


    I logged out.
    I apologize if this sounds confusing, but it is the way it happened.
    Hmm... well, I tried to log out.
    Message says 'Logout not possible'
    I do not have a DMZ indication even though I am on the 1-1 base and have been for several minutes.
    No indication that anyone or any NPC is shooting me.

    I will be simply closing the window to the client from my end and hope for the best. :)
     
  4. EvilHotDog

    EvilHotDog User

    Thanks,

    Please post your User ID and Server Please.

    EHD
     
  5. Odin®

    Odin® User

    It is posted in his signature ;)
     
  6. Same problem here. it started at 940pm and has not been fixed.
    Warlord_Mark
    [​IMG] 56780687
     
  7. Mine is:
    ]Coldheart[
    GA2 54478502

    Also; made sure I had the latest flash update installed, and it still has the fault.
    On a slightly more brighter note; this last time in (after flash update) I was showing I was in DMZ and could actually do a regular logout.

    btw EHD, thanks for the tips, even if it did not work for me. ;)
     
  8. EvilHotDog

    EvilHotDog User


    Thanks I didnt see it. Its so small lol


    Also, I am passing this up the chain to the high ups to look into.

    PLease be patient as it is the weekend and we have limited support at this time.

    EHD

     
  9. Odin®

    Odin® User

    Also the techs can look at the issue as prominent across multiple servers since I am experiencing very similar problems as ]Coldheart[ ... also when making a portal jump , which is taking on an average of 2-3 mins I get the message Lost connection to the server and I have to do a reconnect which may or may not reconnect . I'm curious as to whether there was a DDoS attack on DO servers I do play on 5 servers
     
  10. EvilHotDog

    EvilHotDog User

    Closing as Requested (first post by OP was edited)


    EHD
     
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