[TI] missing gate

Discussion in 'General Archive' started by -Fishing-Kings-, Dec 14, 2018.

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  1. [​IMG]168588873 global america My epsilon gate is on wave 3 of 30 with 5 lives left but will not apear on the map. I have reloaded game changed ships changed maps and changed ships wated over a day and still cannot make it show up. Help would be awesome
     
  2. Does it say that the Epsilon gate is active on the Galaxy Gates tab?
     
    Odin® likes this.
  3. Odin®

    Odin® User

    Go to your logbook on the front page ... open it and copy and paste your date the gate was created , [in my case I use Notepad2] . Next if you have a Snipping Tool go to your Galaxy Gate page and snip an image of the GG and save it to your comp. This shows how many lives left and wave ... Next login to the game client if the jump portal is still missing take another snip image shot ans save it to comp. In order to show Support you have a visual record of the game problem. In order to show DO Support the visual problem you must have an Image Hosting site. I registered and use Imgur as my Host. There you have and account and in there you can drag the image from your comp and store it there and get a link header . Then you must send a ticket to DO Support and create a message asking Support to Reinstate the Gate ...[NOTE] you must provide your username , server , and your user id# for DO access. There may be a visual glitch occurring ... Check DO Discord for any Notifications/Bugs before sending a ticket to support
     
    Last edited: Dec 14, 2018
  4. yes it is there on the back page shows wave 3 of 30 and 5 lives
     
  5. are you definitely on the right map? it has to be 1-1 and not 1-8
     
    Odin® likes this.
  6. Odin®

    Odin® User

    Just send a ticket to Support describing the problem you are having and they will look into it and get back with you. Support may discover the problem and forward it to Tech. There are no announcements @ Discord