[TI] last battle pass glitch/support failed me

Discussion in 'General Archive' started by -RugRats-, Feb 20, 2020.

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  1. -RugRats-

    -RugRats- User

    so last battle pass from the protegit pandemonium event didnt give me rewards after i purchased it with uri and collected it from the in game tab. i believ it was the mega happy hour that messed it up .i purchased it during mhh and couldnt load the start screen so figured id just wait till mhh was over but got nothing even after :v i wrote support jan 29th got a response from amanda that she has forwarded my screenshot of my balance log showing i purchased the battle pass and she was waiting for a response that was feb 12th. its now feb 20th and i get an email at 1:46 am saying my support ticket has been closed and how happy am i with the results ?!
    all that waiting just to get my ticket closed with no response!
    i just want the battle pass rewards that i purchased please help
    [​IMG]47655778
    server west(or what ever server it is after merges)
    username Conspiracy-Theorist
    THANKS IN ADVANCE:))
    ps.i purchased/collected the new battle pass NOT during the helix sale and low n behold i got rewards no problems
     
  2. Mod-Rogue

    Mod-Rogue User

    Hello @-RugRats-

    When you already have mailed the support we can't help Sorry

    the only guide I can give you, is write a ticket to support again

    closing thread as OP already have contact to support
     
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