Update on game problems and compensation code

Discussion in 'Official Announcements' started by Malaikat, Jul 27, 2023.

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  1. Malaikat

    Malaikat Board Administrator Team Darkorbit

    Hello Space Pilots,

    We are very happy to let you know that the tough times are over and that our game is running smoothly again. We cannot promise that all problems are over and there might again be some hickups from time to time but all in all, the situation is under control and normal gameplay could be restored.

    We truly apologize for all the problems and we are well aware how frustrating the situation has been for all of you. Our game was not available for a really long time period but we managed to bring our servers back and our tech team is reinforcing our defenses to prevent such attacks in the future.

    Of course we know that a lot of you spent their money for premium, for subscriptions and for real-time boosters which they couldn’t use properly during the downtime. We are preparing a compensation script for all players who are concerned so that you are getting back what you lost.

    However, we want to also apologize to all of you and therefore we prepared a voucher code as a general compensation for all players.

    Here’s the voucher code:
    Type in: DOSORRY

    Content:
    • 2 Weeks Premium
    • 2 Weeks Rebate Advantage Pack
    • 10 hours HON-B01
    • 10 hours EP-B01
    • 20,000 UCB-100
    • 50 Extra Energy
    The voucher code is valid until 13th August 2023.

    On behalf of the whole DarkOrbit game team, we would like to say „Thank you“ for all your support and your patience. :)

    Your DarkOrbit Team