Game problems & bugs

Hi,
I really like this game and I appreciate the new updates. However, the constant bugs are making it hard to enjoy.
Most of these problems happen on the Unity client. The Flash client also works poorly for me and causes a "memory leak".
Here is the list of issues I found recently:
Trinity Pass & Rewards

• Trinity License bug: I bought the pass, but I can only enter once. Also, the VIP rewards look like they are still locked.

Disconnections Freezes & Not responding

• Echo Gates: The game often disconnects when I go through these gates. I have to click "Reconnect" a few times to get back in.
• Cargo Boxes: The game freezes for a moment every time I collect cargo.
• P.E.T. Summon: Sometimes the game disconnects when I call my P.E.T.
• Game Crashes: The game client completely crashes after about one hour of playing.
• When swapping a large number of items in the hangar at once, the game also stops responding or do it very slowly

Interface (UI) & Visual Bugs

• HP and Shield bars: My own or the enemy's HP and shield bars sometimes just disappear.
• Target circle: Sometimes there is no circle after i click on an enemy.
• P.E.T. Locator: The Enemy Locator list does not update when its open and new alien spawns on the map.

Combat & Ship Skills

• Solaris Plus: Using the ship's ability (burn) stops my regular laser attack for a moment when burning destoys one of the nearby enemies.
• Citadel: One of the Citadel skills bugs other players and makes them unable to move.

Audio Bugs

• Laser sounds: The sounds of lasers overlap and stack on top of each other, which sounds very glitched.

I want to highlight that I am using a modern, powerful PC and a fast fiber-optic internet connection. I have absolutely no hardware or connection issues with other demanding games.
Please look into these problems. Thank you!

 

The points raised here regarding the current game issues are spot on. I honestly don't recall such a prolonged period of malfunctions and lag—and I’ve been playing here since 2013. What’s truly shameful is the silence from DarkOrbit management; not a single word about the ongoing slowdowns. It would take so little for a moderator to simply say, "We are aware of the issue and are working to fix it"—is that too much to ask? It’s fair to ask... and a reply would be a courtesy. Or perhaps I should conclude that there’s no one left to moderate the forum?

Thanks—it’s awfully kind of you not to reply'. The game hasn't worked properly for ages; people politely ask for answers, yet you don't even deign to respond. Perhaps it's because there are so few real humans left posting on the forums, while the game is clogged with the usual automated bots, "trains," and illegal programs—which aren't affected by the problems and lag; in fact, I suspect they're the cause of them.

 

they are just hidden rats. try to say an illegal bot and they will auto remove that word/comment and they hide back. thats all they can do.

 

Since the last update, things have gotten worse again—at the Trinity gate and elsewhere. I notice that while I'm shooting at an NPC, the firing stops; I just end up circling the NPC for 5–6 seconds, then everything suddenly speeds up, and my health and shields are completely gone. It’s hard to even target anything this way. I can't do a thing because the lag is absolutely massive. There's no point in contacting Support—it’s always the same story: they claim the problem is with my internet or my computer.

 

No more lagg. game work well now, hades can go <3

 

With my colleague's permission, I checked my account, and the same thing is happening on every map—it's unplayable. I sent an email, and they replied saying I had to be online [at the time]—what a ridiculous excuse.