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Discussion in 'General Archive' started by Yawn, Nov 7, 2014.

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  1. Yawn

    Yawn User

    i got billed of 70 dollars from BIGPOINT GmbH Luxemburg i i did not play for a while have no idea where this came frim anyone can tell me how do i find out *** is this ? because i never made any payments to BIGPOINT thanks
     
  2. Okapi32

    Okapi32 User

    Nothing can be done about it on the forums, but when you buy things on DarkOrbit the payments go to BigPoint encase your confused by that. You need to contact support and your bank if you think that someone else is using you bank account to buy things from DO.
     
    Yawn likes this.
  3. Hello Yawn

    Thank you Okapi32 for assisting with this thread.

    Your subscription status might have been active and as a result of auto renewal the said amount was deducted from your bank account/ credit card.

    I would suggest you to Contact Support or Payment Support for further assistance.

    Enjoy the game.

    Closing as answered/ directed to support.
     
    Yawn likes this.
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