Account Recovery

Discussion in 'General Archive' started by ZebecZorbac, Jan 22, 2014.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. ZebecZorbac

    ZebecZorbac User

    I posted a while ago and I will contract customer support. If it was as easy as the forgot password button. I don't have access to that e-mail anymore. Thats why I need confirmation; however, I also need to find out what account the confirmation was for right?

    I was posting a lot on the old forums, I was wondering if one of you could dig up my UID. REMOVED was the name of the old account.
     
    Last edited by moderator: Jan 23, 2014
    ZebecZorbac, Jan 22, 2014
    #1
  2. cooljak96

    cooljak96 User

    I just tried to find the User ID, but your signature image got deleted or moved.

    Have you ever used the website REMOVED? That's the link that comes up when I click on the missing image icon. You might be able to log onto your account there and find the image with your User ID.

    Also, if you give as much information as possible to support, they can probably find your account with things like the server, username, etc.
     
    Last edited by moderator: Jan 23, 2014
    cooljak96, Jan 22, 2014
    #2
  3. Thaumanovic

    Thaumanovic User

    If you do not have access to your e-mail account, then I'm sure that support will be unable to assist you, the reason being that they cannot actually verify that you're the owner of the account.

    Unless you've another way of verifying your ownership of the account, then you've hit a dead end - on the only road there is to getting back your account.
     
    Thaumanovic, Jan 23, 2014
    #3
  4. Suck-A-LemoN

    Suck-A-LemoN User

    No email No ship been down the road before. Even after providing info such as name email uid credit card info. I lost lvl 20 ship that was almost UFE and they told me to start a new account if i wanted to play so here i am. Just a little behind of where i was.
     
    Suck-A-LemoN, Jan 23, 2014
    #4
  5. PoseidonsFury

    PoseidonsFury User

    Hello ZebecZorbac

    Thank you all for assisting with this thread.

    As it was suggested to you in one of your previous thread, you have to Contact Support and provide them with necessary details for further assistance on this issue as we cannot assist you any further on forums.

    Closing as OP was directed to support.
     
    PoseidonsFury, Jan 23, 2014
    #5
Thread Status:
Not open for further replies.