Account Reset?

Discussion in 'General Archive' started by SPACEKITTINS, Jan 13, 2014.

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  1. Ok so after about 2-3 trys at going into my account I had to RESET my password and then when I get in game.what I found scared me I had a phenix and I had a golith then what happenes is I go to hanger and ALL my LF-3s are GONE I only had about 13 I only needed 2 more to get blue lazers for my golith I have no idea what happen
     
  2. server US1 (east coast) user ID 100735368
     
  3. Okapi32

    Okapi32 User

    This is a issue for support, there's nothing anyone can do on the forums for you unfortunately :(

    http://www.darkorbit.com/index.es?action=support

    Just explain what happened and support will find out what happened to the account.

    Just out of curiosity, did you go inactive? After you go inactive for a certain period of time the account is just reset but can be recovered with your UID.
     
  4. well I loged off yesterday and loged back on today I even got the 5 day bonus so I don't think that would be the problem
     
  5. As okapi said, this needs to be brought to support, but just to be sure, did you make sure you're on your server? With the new way of server selecting, sometimes I will put you on your recommended server. And maybe you need to switch, if not, again, msg support and hope for the best.
     
  6. Hello SPACEKITTINS

    Thank you all for assisting with this thread.

    Sorry for the delayed response.

    As suggested above you should Contact Support for further assistance.

    Closing as OP was directed to support.
     
    Last edited: Mar 25, 2014
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