Administration issue in clan payments.....

For quite some time now I havent been able to make any clan payments. Every time I try it says I dont have the necessary rights. Im the clan leader. I even tried authorizing every rank to make a payment from the Clan Treasury. That didnt work either.

 

Hello,

We have looked at your clan and its issue. From the way we understand it... you do not have the ability make payments from your clan bank to yourself or members of your clan.

I live logged into you home page only, and made a 10 credit payment from your Clan leader account to yourself.

It shows as follows:
- 10 Credits ∞₪▪™ŦĦΩΓ™▪₪∞ Clan
Reason: Test by support (∞₪▪™ŦĦΩΓ™▪₪∞) 16.01.2014

Your account is able to make payouts, you merely need to place and amount in the box and use the drop down feature to choose a member to make the payment too.. Then place a reason for payment.

I would also like to make an observation for the safety of your clan. You might want to consider removing the right to make payouts from your entire clan, and designate that to one other rank as to keep the security of your clan bank. As leader you should always be able to make such payment disbursements.

Another thing you might to change would be Edits ranks... as anyone with this privileged can give themselves the right to paying out member and can steal the entire clan bank.

I hope that this information has helped to resolve your issue.
Please have a nice day and enjoy your game.
Astraea