Bug in Mozilla Browser i cant see nothing on the chat is blank

Discussion in 'General Archive' started by kiki358, Nov 28, 2014.

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  1. kiki358

    kiki358 User

    At my school i had played the game and i see the chat with the same browser but at home i cant i can see the chat on other browsers anyone had any ideas :( ?
     
  2. Ddraig

    Ddraig bp_phrase_Forum_General

    Hello,

    Can i ask you to confirm that your chat box is blank (i.e. no messages being displayed at all?).

    If that is the case, can i please ask that you make sure you have the latest java player installed, you can check here;

    https://www.java.com/verify/

    Also can i ask which version of Mozilla Firefox you are running? Are your running the latest recommended version (it is advisable not to use experimental or beta versions). You can check if you have the latest version here;

    https://support.mozilla.org/en-US/kb/update-firefox-latest-version

    ~Ddraig
     
  3. kiki358

    kiki358 User

    HI,
    Everything is on last update :D
    it works only when it wants i dont know why :/
    2 hours ago it was working now it doesnt want...
     
    Last edited: Dec 4, 2014
  4. .-Raijin-.

    .-Raijin-. User

    kiki358, Are you using any type of Internet filtering software or Firewall software? Would it be possible to temporarily disable those softwares and see if the issue is still persistent?

    Best regards,
    .-Raijin-.
     
  5. kiki358

    kiki358 User

    No i dont think i have some of them on :/
    Never mind if it is nessecery i'll use other browser(if there are any spell check mistakes sry)
     
  6. SauronL

    SauronL User

    sometimes happen if u clicking on chat before game load it wont open . Maybe u always clicking on it before game get load and thats why u think its lag. At school it maybe load faster so u are not even able to click (close or open or click in it) so u think it loads there and not at home , maybe its that , you can try it. (If u have chat open dont do anything and let load everything, if its closed let everything load and when u sure nothing else is loading open chat window)
     
  7. kiki358

    kiki358 User

    ok and yea i dont wait to load and immediatly open the chat :D :D :D
    thanks for the advise :)
     
  8. Ddraig

    Ddraig bp_phrase_Forum_General

    Hello,

    Can i ask whether you have tried using another browser? I am aware of some users who use experimental or beta stage browsers who often experience similar issues. Unfortunately there are not many the solutions that i can think of.

    ~Ddraig
     
  9. SPSAT99

    SPSAT99 User

    Patience is better
     
  10. kiki358

    kiki358 User

    Ddraig when im using other browsers i dont have any issues it may be my fault because i dont wait xD
    And
    SPSAT99 Patience is better

    mhm... now its working thanks all for the answers
     
    Last edited: Dec 6, 2014
  11. SauronL

    SauronL User

    so i was right :D , thought u was doing that
     
  12. kiki358

    kiki358 User

  13. .-Raijin-.

    .-Raijin-. User

    Closing as resolved.

    Best regards,
    .-Raijin-.
     
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