Can not log in to game page

Hey, 4/15/15 after restart I can no longer log into game page. It seams it's stuck in loading mode.

 

oops forgot something. US server west coast.

 

clear cache and cookies also try updatinf flash player.If fails try changing browsers, I just tried and worked fine for me. last resource is email support. Also when it wont let you login see the url end and see if it gives you a error. LoginError 13,16,99 and some others are disabled or banned account.

 

Are you still experiecing this type of issue?

Also have you cleared the Browser History, Flash Storage Data, and attempted to access the game from a different web browser?

Please let us know, so that we can assist you further.
Have a nice day.
Astraea

 

No on this issue I tryed a few min. later and it let me on. Still have that issue that I get logged out of game page when on back pages for more then a min. I think it is part of some cheater catching program, still a pain when your just using the auction or shop. Other then the lag issue that has been going on for as long as I've played the this game. Funny thing, sence I started playing I have had 3 computers upgrades and the lag is still around. Its become as normal as dropping in rank to basic space pilot everyday. thanks for your answers. have fun

 

Well, I am glad that you are not still experiencing this issue. I am sorry that you do continue to experience lag within the game and the occasional loss of connection.

If you need anything further, please don't hesitate to make another post.
Have a great day and enjoy your game.
Astraea

Post closed as issue is resolved.