cant log into game screen

Discussion in 'General Archive' started by †BΛЯBΛЯIΛN†, Jun 25, 2014.

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  1. i cant log into game screen it just keeps saying establishing connection? i have cleared cache flash dash and bash but to no avail?
     
  2. something with server again
    you can't do anything


    #EDIT: works again ;)
     
  3. silanyu

    silanyu User

    same here. the site is ot even working for me. second night in a row it has done this :mad:
     
  4. chnage hangers then log in see if that works i had a prob like that yest
     
  5. Try different browsers , reset your connection ... well this is a common connection error.
     
  6. ASTRAEA

    ASTRAEA User

    Thank you all for assisting with this issue.

    Are you still experiencing this issue, if so could you please tell me what server you are having issue with.

    Thank you
    Astraea
     
  7. silanyu

    silanyu User

    Astraea I am still experiencing this problem and I have reset my router changed the channel on it and cleared my flash player cache.
     
  8. as soon as scormaggedon started u cant log on map page
     
  9. i cant get on either
     
  10. I am having the same problems, it's rather annoying now.
     
  11. Same problem here GB2 :)
     
  12. me too cant login as soon as scoremegga started :(
     
  13. silanyu

    silanyu User

    Everytime I jump ports I have to relog cause nothing shows up then when I relog and log back in, im in the middle of the map when earlier I was flying perfectly fine and I was able to attack npcs. But when I jump the port everything goes to crap. :/
     
  14. ASTRAEA

    ASTRAEA User

    For those of you still experiencing this issue Can you please provide the following information to assist us further in investigating this issue.

    Ship name:
    User ID:
    Server:

    As well as the following items:

    1. What are the in game graphics settings you are currently using and have you tried reducing these graphics settings
    Choices: Background-( high, Good, Average, none)
    Ships-( high, Good, Average, none)
    Explosions-( high, Good, Average, none)
    Zones-( high, Good, Average, none)
    Engines-( high, Good, Average, none)
    Resources and Boxes- ( high, Good, Average, none)

    2. What type of Graphics Card are you currently running on your system? You can find this our by doing the following. Go to your windows start icon, when this opens you should see a search bar at the bottom. Type RUN , at the top of the search it should have the run in the search. click the word RUN. A small window should pop up. Type in DXDiag and hit enter. A new window will open with information about your computer, usually on tab one is your current video graphics card.
    Example: NVIDIA 650

    3. Have you done a Ping Test. If not could you please do one and send us the results.
    Here is a link to http://pingtest.bigpoint.net/.

    We look forward to assist you further in the future,
    have a lovely day
    Astraea
     
  15. LeanBrewer

    LeanBrewer User

    HI, I believe I'm having the same problem. Can access the first page with Hangar, Clan, Shop, etc., but when I click the green 'Start', all I get is another white page with a grey exclamation point in the center.

    Ship Name: Nostromo
    User ID: 161745883
    Server: USA 3 (East Coast)

    Graphics card info:

    Name: Intel HD Graphics 4600
    Approx. Total Memory: 1696 MB

    Ping test results:

    pinging pingnue max:6910 min:6910 avg:6910 dev:0 ms
    pinging pingashv max:281 min:45 avg:89 dev:23 ms
    pinging pinglaxv max:608 min:128 avg:188 dev:42 ms
    download speed: dlashv... speed:1374 kb/sec
    download speed: dllaxv... speed:638 kb/sec
    download speed: dlnue... speed:258 kb/sec

    Have only been playing a few days and enjoy the game but frustrated that it stopped working. One thing - I did notice the in-game mini map stopped working first, then lost the game page altogether.

    Any help is great.

    Adam
     
  16. Enjoy the game.

    Closing as lack of response from OP.
     
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