Chat Security FAQ

Discussion in 'FAQ' started by ASTRAEA, Nov 17, 2013.

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    ASTRAEA User


    When in the Chat system please be advised as to how you can protect yourself and your account.

    Please do not be fooled by players who are acting as Moderators:

    1.Moderators DO NOT Whisper
    2.Moderators DO NOT ask for Password or log-in information
    3.Moderators DO NOT ask for Email information on Chat.

    Outfit Chats - As these are not moderated as of yet
    Please beware of the following:

    1. Players offering to buy you uridium.
    2. Players wanting to help you to do gates.
    3. Players offering Hacks or Cheats.
    4. Players giving Personal information or requesting Personal Information.
    5. Players wanting to Fly your account.
    6. Players wanting to Buy, sell or Trade accounts.
    7. Players Being Abusive or Threatening.

    *** Please note... Support does not utilize any Social Media Websites to contact players in which to ask players for any personal information with regards to their account. If we need to contact you it will be done, via the registered email address attached to your account.

    How to Handle these situations:

    If this happens to you, please take a screen shot of the conversation.
    ( How to take a Screen shot )

    Then place a Post on the Chat Board > Include the screen shot. Then a member of the Moderator Team will investigate your situation further.

    Please keep in mind that due to the privacy policy, no further information about the action that is or is not taken with the players involved will be shared with you. However we do appreciate your time and effort in this matter.
    МŐŃĶ24 likes this.
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