Connection problems during the weekend

Discussion in 'Tech Announcements' started by Malaikat, Oct 28, 2024 at 8:45 PM.

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  1. Malaikat

    Malaikat Board Administrator Team Darkorbit

    Hello Space Pilots,

    A lot of you are facing problems for a couple of days with the connection to the game client. The loading screen is freezing. We would like to assure that the problem is investigated with high pressure and that we won't stop investigating until it's fixed.

    At the moment, we're checking different possible approaches that might be the cause but it takes a bit more time because not every player has the problems and it's not easy to replicate the issues. Therefore we're reviewing a lot of things at the moment.

    All we can do for now is to ask all of you for patience. We're working on this with high pressure and we won't give up until it's fixed!

    We apologize for all the inconvenience, and we need to ask all of you for your patience until we can get this resolved.

    Thank you very much in advance.

    Your DarkOrbit Team
     
  2. Malaikat

    Malaikat Board Administrator Team Darkorbit

    Hello Space Pilots,

    Because of all the loading problems during the last couple of days, we decided to extend the Trial of Terrors event until 5th November at 23:59 LST.

    We also prepared the following compensation voucher for all our players:

    Type in: LOADINGDO

    Content:
    • 2 weeks Premium
    • 2 Weeks Rebate Advantage Pack
    • 10 hours HON-B01
    • 10 hours EP-B01
    • 20,000x UCB-100
    • 50x Extra Energy
    The code will be valid until 10th November 2024.

    Your DarkOrbit Team
     
    Sagturius and notjowi like this.