Connectivity Problems and LF4 Day

Discussion in 'General Archive' started by xXxZenxXx, Jun 2, 2014.

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  1. xXxZenxXx

    xXxZenxXx User

    Well as everyone who plays GA1 knows, yesterday was double probability lf4 day.
    and we also had very bad problems while trying to connect to the game which was impossible, also the game stopped working when fighting and collecting booties...
    so what BP are u gonna give us another lf4 day or what?
    this is not our fault we want to get our lf4s, repeat the lf4 day again...
     
    xXxZenxXx, Jun 2, 2014
    #1
  2. odaddyo

    odaddyo User

    I am having severe problems staying connected. This has been ongoing for over 30 hours now. I have already lost 2 clan members because of this issue. What is Dark Orbit going to do about the connectivity issues? Do I get a refund for monies I have spent and have not been able to play? What about the people who had to stop playing after investing thousands of dollars?
     
    odaddyo, Jun 2, 2014
    #2
  3. ASTRAEA

    ASTRAEA User

    Sorry for the delay in response.

    As we can understand your frustration with the lag situation. please know that many players experience lag issues and game screen issues when the Server has special events going on when things are newly added to the game. Due to the added graphics and the large quantity of players wanting to experience the new additions.

    Below is a variety of reasons as to why you could be. experiencing these issues.

    1. Web Browser is not up to date
    2. Flash and java not up to date - or missing plug ins
    3. Cache needs to be empty
    4. Browser history may need to be cleared.
    5. Distance from server
    6. Computer graphic overload. (Graphics card slow or not enough Ram).
    7. Internet type - Wifi, DSL, cable broadband or phone connection.
    8. Programs Running in the Background
    9. Clear Flash player data: Can be done at the following link
    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
    (This is an actual web page - not just an image)
    10. Try a different Browser to see if issue continues.
    11. Possible server problem.

    These are all things that could be causing the issue, these are just suggestions as to what the issue might be to help you resolve the current problem.

    I hope this has help in some way.
    Have a nice day!
     
    ASTRAEA, Jun 6, 2014
    #3