Establishing Connection......

Discussion in 'General Archive' started by SpaceBait, Apr 17, 2015.

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  1. SpaceBait

    SpaceBait User

    Hey everyone! I played Dark Orbit roughly 6 years ago in the "Glory Days" as I have heard. But I am back playing and loving it. The only issue I am encountering is not being able to play later in the day...
    What I mean is that anytime it seems past 2pm EST, I cant get past the "Establishing Connection" screen. I have read all over the internet about updating flash and java, clearing cache, switching browsers, etc. to still no avail. Was curious if anyone else has this issue and a way to solve it?! I really miss this game and want to get back into it.

    Thanks!
     
    SpaceBait, Apr 17, 2015
    #1
  2. †Ŧõņŷ†™

    †Ŧõņŷ†™ User

    I have the same problem.
     
    †Ŧõņŷ†™, Apr 17, 2015
    #2
  3. ASTRAEA

    ASTRAEA User

    Thank you for contacting us, what we would need to investigate this matter further is the following:

    Ship name:
    User ID:
    Server Playing:
    You location:
    Type of internet service: Cable / DSL / WiFi / Phone service

    Also if you could run a trace route and provide us with that information:
    Here is a link that will show you how to run a trace route :

    We look forward to assisting you further.
    Have a nice day
    Astraea
     
    ASTRAEA, Apr 17, 2015
    #3
  4. SpaceBait

    SpaceBait User

    Thank you for the reply! My info is:

    Ship Name: Vengeance
    User ID: 164539059
    Server: USA East 1
    My Location: South Florida
    Internet Service: I have AT&T for service and I am using wifi to connect with my laptop.

    My traceroute:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Jonathan>Tracert us1.darkorbit.bigpoint.com

    Tracing route to ubx95.x.incapdns.net [192.230.66.93]
    over a maximum of 30 hops:

    1 23 ms <1 ms <1 ms dsldevice.attlocal.net [192.168.1.254]
    2 27 ms 26 ms 40 ms 108-86-172-3.lightspeed.miamfl.sbcglobal.net [10
    8.86.172.3]
    3 37 ms 52 ms 26 ms 99.167.141.122
    4 30 ms 29 ms 30 ms 12.83.70.13
    5 31 ms 26 ms 29 ms 12.122.155.173
    6 28 ms 28 ms 49 ms 192.205.35.118
    7 28 ms 30 ms 28 ms ae-3.r21.miamfl02.us.bb.gin.ntt.net [129.250.4.2
    50]
    8 107 ms 61 ms 60 ms ae-10.r20.dllstx09.us.bb.gin.ntt.net [129.250.2.
    219]
    9 60 ms 70 ms 78 ms ae-1.r01.dllstx04.us.bb.gin.ntt.net [129.250.2.1
    1]
    10 62 ms 64 ms 78 ms ae-0.incapsula.dllstx04.us.bb.gin.ntt.net [129.2
    50.204.182]
    11 63 ms 62 ms 71 ms 192.230.66.93.ip.incapdns.net [192.230.66.93]

    Trace complete.

    C:\Users\Jonathan>
     
    SpaceBait, Apr 17, 2015
    #4
  5. ASTRAEA

    ASTRAEA User

    SpaceBait,

    Thank you for the information, this has been forwarded to the proper people for further investigation.
    We appreciate you patience and understanding during this time.

    Have a nice day
    Astraea
     
    ASTRAEA, Apr 17, 2015
    #5
  6. isaiahhunterbey97

    isaiahhunterbey97 User

    im still have ing the problem
     
    isaiahhunterbey97, May 11, 2015
    #6
  7. ASTRAEA

    ASTRAEA User

    isaiahhunterbey97, are you using AT&T as your service provider?

    Please let us know.
    Astraea
     
    ASTRAEA, May 12, 2015
    #7
  8. veritas

    veritas User

    fwiw, I've had this for a while too. I do have AT&T. (Think I read somewhere where you mentioned they were causing an issue with this...)
     
    veritas, May 12, 2015
    #8
  9. ASTRAEA

    ASTRAEA User

    Unfortunately the AT&T provider is having an issue. This matter is being investigated further, however at this time we do not have any further information on its progress.

    My sincerest apologies for the inconvenience.
    Astraea
     
    ASTRAEA, May 13, 2015
    #9