Fix for American Server Group Time Issue and Compensation

Discussion in 'Headquarters Archive' started by Baracus, Apr 27, 2017.

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  1. Baracus

    Baracus Community Team Team Darkorbit

    Greetings Space Pilots,

    We encountered some issues with the scheduling of sales and events this past weekend (21.04 – 23.04) on all of the servers that are a part of the American cluster. These problems were directly caused by the migration of our data centers for this group of servers. The new data centers will improve the overall performance of these servers, and we are glad that we were able to accomplish the move with only this issue arising. Our tech team has already deployed a solution, which means that all of the American servers are now running with the correct time. We would first like to apologize for any inconvenience caused and thank you for your patience as we worked through the problem. To go along with this, we would like to give you 2,000 Extra Energy so you can build your next couple of Galaxy Gates on us. This login bonus will be available to all players that have an account on any of the servers contained in the America East and West groups, and will be automatically booked upon your next login. If you made a purchase during the time when the Mega Happy Hour was active, our payment team will be booking the remainder of your Uridium automatically. If you have any questions or concerns, please do not hesitate to contact our support team. Have a great day, and happy gaming!

    Best regards,

    Your Darkorbit Team
     
    Baracus, Apr 27, 2017
    #1
    buxtawhody, OrbitGuru, BeautyQueen and 5 others like this.