Gamma Gate Lost !!!

Hi,

I have lost my Gamma gate just now my game disconnected 2 times although my internet connection was working smoothly

Please check and do the needful.

Thanks in advance !

 

report this to support you will get full gate refund, unless you have refund a gate in a month, also you have to repoert it before 48 hours

 

Here are the guidelines for a gate reset.
• EN Servers Only
• 1 Gate Reset per month ( 30 day period of time -no exceptions)
• No Frame Rate required

• All gate issues must be posted within 1 hour to 48 hours of the issue event. Anything past to 48 hours that is not posted will not be an accepted issue.

Please note that you will need to contact support and provide the following information:
Ship name:
User ID:
Server
Registered email address

 

thanks for the prompt response.
Yes it is my very first time in DO life that i lost any gate !

i need to provide this info here in this thread ? or in any other thread ?

 

you dont need anything else , just write to support what happened and write em
Ship name:
User ID:
Server
Registered email address

and it have to be as soon as possible

 

Hello,

Thank you all for your responses.

You will need to contact Support to request a gate reset. There is a link to Support in my signature.

Closing as referred to Support.