gamma gate

Discussion in 'General Archive' started by fluxxyV1, Dec 30, 2013.

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  1. fluxxyV1

    fluxxyV1 User

    Hello, I lost connection in my Gamma gate on the Kristallon stage and I would like to know if I can have my gate back due to fact I lost it because of connection problems/issues. I'm also having e-mail problems as i made a new email and i can't reamber the old email password so i can't go on email to see if you have replied. So can you get back to me on here please. thank you.
     
  2. Send a Ticket to Support they usually give it back, Also they only give back 1 Gate per 30 days, so don't mess up any more gates for 30 days or it will be impossible to get them back
     
  3. fluxxyV1

    fluxxyV1 User

    how do you send a ticket mate
     
  4. http://us4.darkorbit.bigpoint.com/indexInternal.es?action=support&back=internalStart

    Here is the link to email support fluxxyV1.

    Please keep in mind that only 1 gate reset is allowed per 30 days, so if they reset your Gamma today, you CANNOT reset another gate until January 28th, 2014.

    Ask support for a reset of the gate, give a quick description, and provide the following to them:

    Ship Name: (game screen, not account)
    User ID:
    Gate Requesting:
    Server:


    REMOVED
     
    Last edited by moderator: Dec 30, 2013
  5. fluxxyV1

    fluxxyV1 User

    hello mate that link isn't sending me to send a email to support and i cart send a email to them because the email my account is under is an old one and i can't reamber the details to get on to it. so what shall i do?
     
  6. -HarleyD-

    -HarleyD- User

    Hi.

    If you log into the game on the account in question and look on the backpage/homepage in the top right corner there is an icon that is a Question mark. If you click on that, it will open a page containing a link that will take you direct to the support form and will also fill in the details of your account automatically.

    Hope this helps and good luck with the reset.

    Regards