gate loss

Discussion in 'General Archive' started by ŤЯЄÄĐЇńĢ†WĄŦΞŖ™, Nov 26, 2014.

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  1. ŤЯЄÄĐЇńĢ†WĄŦΞŖ™

    ŤЯЄÄĐЇńĢ†WĄŦΞŖ™ User

    [​IMG] 81711520 Server:GB1

    just lost a beat to major lag to point i couldnt move never asked for a gate back untill now dont intend on losing anoutherone again first time asking for it back
     
    ŤЯЄÄĐЇńĢ†WĄŦΞŖ™, Nov 26, 2014
    #1
  2. KilerStreak

    KilerStreak User

    You will need to send an e-mail to support, saying that you lost your gate.
    Rules for resetting a gate:
    -Must be requested within 48 hours of gate loss
    -Gate cannot be reset if one was reset in the past 30 days
    -Cannot be reset to specific wave of gate

    Those are the rules I remember :D
    But yea, send an e-mail to support, and you should see your gate back the next day.
     
    KilerStreak, Nov 27, 2014
    #2
  3. PoseidonsFury

    PoseidonsFury User

    Hello ŤЯЄÄĐЇńĢ†WĄŦΞŖ™

    Thank you KilerStreak for assisting with this thread.

    If you didn't had a gate reset in last 1month then you will get your galaxy gate reseted and you need to Contact Support within 48hrs for any further assistance on this issue.

    Note: Gate reset is done only when you lose complete gate.

    Also please try to clear browser and flash player cache> Flash Player - Clearing and Optimizing FAQ

    Enjoy the game.

    Closing as OP was directed to support.
     
    PoseidonsFury, Nov 27, 2014
    #3
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