[GI] BACK PAGE

Discussion in 'General Archive' started by -»ĦΘŁŁΘЩ†KΘRPδΣ«-, Jul 12, 2016.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
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  1. -»ĦΘŁŁΘЩ†KΘRPδΣ«-

    -»ĦΘŁŁΘЩ†KΘRPδΣ«- User

    back page keeps going down whats wrong with the game now lol just bought prem and rebate other day and feel money wasted yet again .
    sort the dam game out keep getting logged out
     
    -»ĦΘŁŁΘЩ†KΘRPδΣ«-, Jul 12, 2016
    #1
  2. Oddessey

    Oddessey Team Leader Team Darkorbit

    Hello -»ĦΘŁŁΘЩ†KΘRPδΣ«-,

    Would you please gather a little information to assist in looking into this problem? We would ask you to generate and send to support a HAR file. This would assist them in troubleshooting the problem.

    As the HAR file may contain sensitive information, please do not post it here, but rather send it directly to support. Once you create a ticket (there is a link in my signature below), just reply to the email they send you and attach the HAR file.

    To generate the HAR file for Chrome (You should be able to locate instructions for other browsers by doing a quick search on the internet)
    1. Open Google Chrome and go to the page where the issue is occurring.
    2. From the Chrome menu bar select View > Developer > Developer Tools .
    3. From the panel opens at the bottom of your screen, select the Network tab.
    4. Look for a round Record button ( [​IMG] ) in the upper left corner of the Network tab, and make sure it is red. If it is grey, click it once to start recording.
    5. Check the box next to Preserve log .
    6. Click the Clear button ( [​IMG] ) to clear out any existing logs from the Network tab.
    7. Now try to reproduce the issue that you were experiencing before, while the network requests are being recorded.
    8. Once you have reproduced the issue, right click anywhere on the grid of network requests, select Save as HAR with Content , and save the file to your computer.
    9. Attach your HAR file to an email reply to support so that it may be reviewed.

    Again, please be sure to send this information directly to support via a ticket and do not post it here in forums.

    Regards,
     
    Oddessey, Jul 12, 2016
    #2
  3. -»ĦΘŁŁΘЩ†KΘRPδΣ«-

    -»ĦΘŁŁΘЩ†KΘRPδΣ«- User

    tried to replicate it but doesn't seem to be logging me any more
     
    -»ĦΘŁŁΘЩ†KΘRPδΣ«-, Jul 12, 2016
    #3
  4. Oddessey

    Oddessey Team Leader Team Darkorbit

    Great, hopefully it was just a short term problem. If you have any further issues like this, please follow the directions above. For any other questions you may have, please feel free to post another thread here in forums.

    Closing as no longer an issue.

    Regards,
     
    Oddessey, Jul 12, 2016
    #4
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