[GI] Chat not working

Discussion in 'General Archive' started by PσωєяGéмэя_GE4, Nov 8, 2016.

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  1. I have experienced that issue and before - my chat is not working. I have not any chat bans, the restart button is not working. Nothing works (relogs, restarting the chat).
    User-ID: 164086115
    Please help!
     
    Last edited: Nov 8, 2016
  2. Oddessey

    Oddessey Team Leader Team Darkorbit

    Hello PσωєяGéмэя_GE4,

    If you have not tried rebooting your internet router/modem, I'd suggest you try that next. If this does not resolve the problem, the next step is to contact support. There is a link for contacting support in my signature below should you need it. Also, be sure to include your IP address if you write support so they can work with you to resolve the problem.

    Do you, the original poster, have any further questions on this topic or may we close the thread?
     
  3. I tried rebooting my Internet, but it didn't work :mad::mad::mad:
    Will it be a problem if I post my IP adress there?
     
  4. Oddessey

    Oddessey Team Leader Team Darkorbit

    Sorry that rebooting your internet router didn't help. No it will not be a problem to post your IP address to support. They will need your public IP address to check and see if it is one of those that has appeared randomly on the IP ban list. Also, let them know when you write what steps you've taken already, just so they are aware.

    Do you, the original poster, have anything any further questions on this topic?
     
  5. I tried rebooting the Internet, restart the chat, relog in the game, nothing worked.
    There's not posting my IP Adress there, so: [REMOVED]
    I hope that works!
     
    Last edited by moderator: Nov 8, 2016
  6. Oddessey

    Oddessey Team Leader Team Darkorbit

    Unfortunately, you will need to contact support with your IP address as we are unable to assist further with this issue here in forums.

    Closing as a support matter.
     
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