[GI] Credit deduction in auction, no reward

Discussion in 'General Archive' started by -=Noble-Six=-, Nov 8, 2017.

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  1. -=Noble-Six=-

    -=Noble-Six=- User

    I recently placed a bid on the Citadel in Auction on East 1 server, and it was relatively low by some peoples standards. This was in the last 30 seconds that a placed my bid, and I even checked in the last five to confirm that I was the highest bidder. The auction elapsed, and I didn't get a message in my inbox confirming that I won, however the credits were still deducted. I checked the auction log, and someone had overbid me. Can I get some help on figuring out why I didn't get my credits back?
    User ID: 23460497
    Server: East 1
     
    -=Noble-Six=-, Nov 8, 2017
    #1
  2. neoonoma

    neoonoma User

    *Sigh*. Known issue. Still waiting for it to be fixed, after the server merge.
     
    neoonoma, Nov 8, 2017
    #2
  3. Ŋ▪Åᴍвѧѕѕᴀᴆөя

    Ŋ▪Åᴍвѧѕѕᴀᴆөя User

    I had a similar issue two in one day in fact. I sent info to support team and I received my items within the same day.
    Well done and thank you to the team.
     
    Ŋ▪Åᴍвѧѕѕᴀᴆөя, Nov 8, 2017
    #3