[GI] fail

So today i had $20 and i figured i would spend it on Darkorbit

After buying XL Rebate for $17.99 i realized i didnt have rebate. So after a little more investigation i realized that i BOUGHT THE WRONG THING.
I bought XL uridium loyalty pack :'( (10,000 uridium a week).


Can one of you lovely staff please remove the loyalty pack and give me the XL rebate like i meant to buy. Get rid of the loyalty pack and the 10,000 uridium it gave me.
PLEASE

<3

 

Ah I know that feeling, I've made that mistake before as well a couple of years ago.

You need to head over to support and tell them what the issue is, give them to info of the order number etc (should have been sent to your email) and explain the situation and hopefully they will delete the Loyalty pack and replace it with a Rebate one, that's what they did for me at least.

 

Hi ≈¥ĭи{[»NWO«]}¥âŋĜ≈,

Okapi32 is correct on this.

Although we as admins are able to look and help into many issues, there are certain problems that we are simply unable to help with, and this covers all payment related issues. Therefore as suggested above, please contact support and explain to them the the issue making sure you provide them with all the relevant information, and hopefully they will be able to sort it out for you.

Also as a reminder, the subscription packages are subscriptions, therefore if you don't want the pack to be purchased automatically for you when your current pack runs out, please make sure you click on 'cancel' before the requested time. I've certainly forgot about this on many occasions.

~Ddraig

/closing as support assistance required