[GI] Game Down = Poor Communication

Discussion in 'General Archive' started by Tina-The-Impaler, Mar 19, 2016.

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  1. As many have noticed the game is down again. Rest assured it will be up, whenever DO wants it to be.

    Veteran players know that is generally has to do with an upcoming event.
    The Easter Event starts on 21 March, Monday. When an event is a 2-3 days away the game goes down, every time for updating. It will also go down several times during the event.
    Make sure you keep an easily accessible record of any booster that you purchase that are based on real time. DO will credit you for the down time, but ONLY if you complain.

    All that being said, it would be nice if DO would commincate....pfft what am I saying. DO hasnt communicated with their customers since 2008. So we should just accept the fact that they dont care about their players/customers.

    Now Im sure a mod will come around in 2-3 days or a week or a month and say ''Sorry for the delay in responding. Are you still having issues... or my personal favorite ''Please contact support.''


    Tina <3
     
  2. I have noticed as well that there seems to be a pattern to the down time. If this is a DDos attack as Bigpoint claimed last time, then i can understand. If this is a scheduled update without notification to the users of this game this is unacceptable!

    Bigpoint please explain.
     
  3. Solid_Eye

    Solid_Eye Board Administrator Team Darkorbit

    Hello,

    DarkOrbit doesn't tend to do updates over the weekend, so I'm not sure how it's expected to be a part of all this.

    To the best of my knowledge, DO is still facing intermittent DDoS attacks. Some of these wrap up and get back to normal within minutes of us(mods) catching onto the issue and notifying the higher ups so there isn't much we can do about that.

    We're continuing to bug support as it goes off/on, and they're doing what they can to deal with this. Other than that there really isn't anything new we can tell you.

    At this point I am going to close the thread to prevent flaming of the game & mod teams. As always, you are welcome to apply^ ^

    Regards,
    -Closing as advised-
     
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