[GI] GB1 is always broken

It seems if your account is on GB1 you get the worst possible service ,for 3 weeks our backpage is messed up maybe longer .
Every Saturday when it is galaxy rewards we are not able to spin any gg .

this has affec ted everyone on gb1 for 3 weeks or more now .

DEVS why have you not fixed this yet??

Now on a personal matter that seems to only apply to me on this gb1 server
240 capsules vanished from my account while the hitac event was on .
i could not see them and convert any of them for the instant rewards!

Supports answer is totally unaceptable. saying i have been advised to tell you it was a visual glitch and they were there you just couldnt see them to use .

Ridiculous!! as i had purchased some of them .

then the cheek to say well in payments terms and conditions ,it states nothing is guaranteed .

YOU basically robbed me bigpoint !

I am Disgusted at this game and treatment from you .

 

I can confirm that my GG spins are messed up on GB1 too. Been like this for a while now, it would be nice for some acknowledgement of the issue and get it fixed as a matter of urgency. I get this (Error at Updating Gate Image; ioError). Please Bigpoint be a good provider of this game and fix it

Regards

E-L-E

 

To the OP, since you got the response from SUPPORT, what do you think is going to be done here in the forums? You need to know anything spent while the game is askew is money spent at your own risk. Even your Card Provider will not step in as you are not buying REAL stuff.

The Event is over, there is nothing further that can be done for you here. Since this was a GLITCH you might talk nicely to SUPPORT and ask them to see IF ANY of the capsules PURCHASED were converted as you were having issues with the back page/converter page, and if not would they credit your payment method for the purchase as you were unable to collect on what you purchased do to the glitch.

 

Yes same here too mate and all in our clan for a month

 

This person hasnt a clue obviously Avit

 

I cant login either on gb1 . all other servers are fine when i try but gb1 is constantly broken .

help me help you ,your comments do not help either ,why do you always hijack a thread with silly unsympathetic comments?

 

after many tries i managed to login today at last ..only to find if i use the backpage its gets error and to spin a gate is impossible .
Gb1 is a mess and we dont seem to be looked after at all.

Hardly surprising the server is empty all the time .

hear me now
are you a employee or something because non of your comments are helpful to anyone in your forum posts .

 

Darkorbit i wanted to use my energiser today in the galaxy .i could not because the GB1 server is broken ,i wanted to build gates and then finish them on sunday for double rewards .
you have denied me that 2 times in a row this last 4 weeks .

Fix it please and stop ignoring this server .

 

same as above so frustrating come on devs u can do it

 

This page isn’t working

gb1.darkorbit.com is currently unable to handle this request.
HTTP ERROR 500


thats all ive had while trying to log on for past few weeks

 

Please explain to me how addressing exactly what was said by the OP is hijacking the thread? The OP Bought Capsules he was unable to use, They contacted Support (which is higher than the Forum Mods) and were told there was nothing that could be done for them.

I stated the OBVIOUS (the event IS over) and gave a truthful possible resolution, by speaking nicely to SUPPORT and MAYBE they will return the funds spent.

I have not brought any of MY issues to the thread, nor tried to divert it from the issue of GB1 issues and Capsules Bought and unable to be used.

 

THANKyou AVIT ,the game is alot better today Bringing things to attention is always the best and you did .

[REMOVED]

 

much better today on the game Thanks Avit guy