[GI] No confirmation box on the tech center page

Hi i have a request to make. I was in the tech center and i accidentaly clicked on the second slot which costs me 50k uridium to unlock and it instantly took my money without asking me if i wanna do it. So i would like to get a refund if possible, it's just not right that it doesnt ask for confirmation, it doesnt even say what it does, it just takes your uridium. And btw i had been trying to send the form for a while it keeps telling an error occured and it highlights the text box but it doesnt tell me whats wrong with it or what do i need to change .
If any mod or dev or admin can help me pls do, i spent whole days farming that uri. Much appreciated.

 

Hello -»Vℓãđµτ«-,

First of all, you can't get refund; once you spend uridium you get access to what you bought - in your situation you just have to be more careful what you press. Secondly there is problem with Ticket at the moment, team is aware of this and they working now to get it fix.

Do you have any further questions in this matter ?

//Toby

 

Well yeah i came here to get a refund for the uridium i spent, its not like im trying to ge free uridium. Why would i buy that if i got no need for it, its not my fault that there's no confirmation for it and its not like this is the first time someone got a refund for something like this. Can you please relay to someone that can help?

 

When the ticket system is working again, you can explain your situation to SUPPORT and they MAY return the Uridium but as Toby said you need to be careful what you click on as the game does not always "confirm" an action that has been selected.

 

You should and probably will get your Uridium returned to you, just do not use the Tech slot. Down the road when you have created a better ship/account you will want that Tech slot open but for now one is enough.

Support is generally very good with this sort of thing.

-FT

Try to be a rainbow in someone's cloud​

 

Thanks guys.

 

Thank you for assisting user in the thread.

//Toby

Closing as answered.