[GI] Ship Customization Release

Well this really stinks I thought I was going to get credited for 5 ships that I had duplicates of and got credited for 4 and then I also lost My Citadel and Aegis Base ships. I do notice that if you had equipment on ships and you star them for your favorites they are equipped and sitting in the maps they were in under the old Hangar system.

Give me my ships back and credit me for the extra ship I had a design on that you took away from me.

 

What compensation? I did not get a thing. I bought Aegis and Citadel for uridium because in that time, they were not in the auction. So that's 500k uridium which I won't get back. Goliath and Vengeance are auctionable, but citadel and aegis are pretty expensive in auction in GE1. It would mean spend over 6 billions of credis, which I really don't have. And even if I did, I wouldn't auction them, since I already bought them in past.

 

Base ships that had designs attached were combined into a single ship in favor of the design, the lack of information from the dev team as caused a lot of confusion. There should have been as part of the OA for the update instructions on how to keep your base ships by removeing any designs of them before the update.

If you did not have any duplicate ships before the update then you will not get any compensation as this was for duplicate uridium base ships only.

 

If you read >this FAQ< you will be able to read all about it.

You are only allowed ONE of each ship and as such if you read the FAQ I stated in earlier post it says Duplicate ships above 1 will be reimbursed with a compensation package. Problem is the NEW system did not separate the design from the ship and if a design (NEW Ship) was assigned they did not compensate for the Base Ship it was attached to. My us2 account had all 3 Aegis, Citadel, and Spearhead ships and designs now I only have the Design Ships. I lost 3 ships in the transition with no compensation plus I do not use a Plain Goliath or Vengeance so I lost both of these ships.

 

Really though, the hangars and assigned ships should have been left alone. Uridium compensation for lost base ships? Haven't seen that yet. Absolutely no ships should have been lost. The previous hangar & ship setup should have been able to be left as is.

Booty keys as part of a comp pkg? Please keep them, the amount of junk one gets with a paltry amt of keys is not worth the effort to snag a red, blue or gold box. One needs to acquire 1000's of the keys to have a chance to see worthwhile items in that game of chance.

 

I understand that HMHY. I was complaining about how this whole mess got intro'd. The comp pkg should have been done as ships got erased. However I still feel that the ship/hangar baloney should never have been impacted due to what is labelled as a 'ship customization' feature. It comes across as a claw back and so far diddly-squat for compensation. It appears you have the same complaint as I and others.

 

You got something. I checked my inventory and so far SQUAT.

 

YES I agree the CUSTOMIZATION is FALSE Advertising, we have no more Customizing features than we had before. If we were able to use a skin on a Stat design then that is Customization, separating a Skin and a Stat Design is not Customization. Taking Ships we BOUGHT because they had a Design (now a Ship) on it is not cool as we had to buy BOTH the ship and design individually. The FAQ states;
• Also the new system requires that all ships are unique. Should you own multiple versions of a certain (old) ship, you will be reimbursed. Could not own multiple designs.
We are giving a compensation pack for each Uridium ship that is lost till a maximum limit of 10 times (if the players has more than ten the +10 ships will not get it). Designs are not ships in OLD Hangar system.

I had 3 Vengeances on both my accounts and because I had designs on them I did not get compensated for them. I also had the base ship with Elite designs on them and I no longer have the Base ship. I had to buy all of these individually and I should have every one of these or received the 10K UCB-100, 5K UBR-100, 10 Booty Keys, and 10 EE for having lost them. I made an Inventory list of everything so I could make sure I did not lose anything and I got reimbursed for the non-modified ships but anything with the design assigned I lost the Base Ship and am going to have to buy them again.

It is just ammo BK-100 and EE but the amount was decent for what I lost until I did not get it for the ships they did not reimburse for, or follow the statement quoted above.

 

Okay, glad YOU got something. I have lost Uridium ships and designs - and so far there has been nothing in compensation. The fact I had ship + designs totalling more than 10 should not have been a factor ... but that is the way they did things. Still a very poor way to dump a feature like this on players and those involved in this intriduction shoul dstill be drug tested for believing this to be a good way to do things.

 

I also bought Aegis and Spearhead with URIDIUM, which I bought for MONEY, at the time these ships were not available in the Auction.
And I also play on GE 1, which probably has the highest Auction prices of all servers.
Goliath and Vengeance is 6 to 15 million, Citadel close to 3 billion, Aegis around 1.7 billion, Spearhead is between 400 and 500 million credits. But it is reasonable to expect the prices will rise as people lost their ships.

I have NO means of retrieving them back and I DON'T HAVE TO, as no one stated even in the "fine print" that they CAN BE STOLEN BY DO TEAM at any time, when i was BUYING THEM!

 

This is an issue that has been passed up to be corrected, @Solid_Eye has said so in >this Post< we just have to be patient in the time it takes to have the Dev Team return from their time off and address the issue. IF we have replaced the lost ships they may give the compensation as described in the >FAQ< but this is up to their interpretation of the situation.

The SAD thing about this whole thing is we had PREDICTED there would be issues with this and there are several of them;

• Drones not leveling up
• Jump Credits not being used for AJP-01 jumps
• Displays of Jump and Repair Credits incorrect (they are switched)
• Ships taken and not compensated (mainly Base Ships)
• Quests not working for PvP kills
• AUCTION Bids not being refunded as they were not overbid just disappear
• Incomplete assistance with the operation of the NEW Hangar system

Some of these were brought up in the >FEEDBACK< or with the changes we were going to see in the >EiC Update< threads and we even were told they were going to address the lack of knowledge yet here we sit trying to explain to people how the system is supposed to work without being able to direct them to a HELP section.

 

NO, that should have been done by the DO Team, running a script to remove designs from base ships prior to applying the update. I have 2 friends that took a break for few weeks because of exams so they didn't have chance to do so in time.
And I am pretty sure there are lots of other players that are inactive during last 2 weeks so they will be unpleasantly surprised when they log back into the game.

 

You are correct, the FAQ dealing with the Launch did not specify anything about the designs being used, it only addressed the Ship Type and as such they KNEW we needed the BASE Ship for every Design we used. So with this being said they should have reduced the Ships to the BARE ship before activating the switch of design to ship. Had this been done FIRST then we would ALL have our ships we had to begin with, plus we would now have the added ships for every Design we ever bought, the exception being the SKINS that are still attached to the Specific Ship it was designed for. The other issue is, How do you call it Customization if you are limited to what ships can be customized?

 

Couldn't agree more.

 

This is not enough so-called compensation. I took a week off work to get the creds to buy the Sentinel. Compensate THAT!

 

You would have spent that anyway. The only ships that have been taken away have been the Base Ships that had the designs assigned to them so YOU Have the Sentinel and may have lost a Goliath (which will be returned when the TEAM see the problem). And for that matter you were given so many ships as all of the designs are now ships. Go buy a Veteran Aegis for 50 K uridium and be able to fly it instead of having to buy the Aegis also for 500 K Uridium. Compensation was made for those ships we had so we could have different designs ready to fly in Hangars instead of having to change designs on them.

 

DarkOrbit has STOLEN from us. Will it take a class action suit to remedy this situation? There are NO instructions whatsoever on how to learn the new hangar system.

I bought my Aegis. I bought the INdependence design. Where is that design? And how does this new hangar system work?

There is a lot of confusion with this new system. Are you accepting volunteers to help other clueless pilots understand the system? I am understanding it more now that I read the Ship Custiomization FAQ. I did find my Independence design that was renamed in the hangar system. I would be willing to help others understand this more. thank you

 

Watch the >TWITCH Stream< as they show a lot of the way it works in it.

The Independence design is associated with the G-Champion Ship see if this is one marked as OWNED, click it and above the picture you see C-GOLIATH with a yellow arrow click the arrow and select you design.

Replying to your own thread is considered "spamming" but the process for helping others is applying to be a Moderator. However, those interested in learning read the forums and can figure it out or have people who understand what is happening reply to their questions. There was also a >FAQ< posted (April 27th) that explained what was happening with that design. But D O does need to get some people to write instructions for these updates and add them to the Bible or FAQ's to help us understand it. Also, the location of these FAQ's need to be standardized a little better some are in Event FAQ's other are in the Help FAQ's and unless you are watching both areas (or NEW POSTS) you might miss them. We used to have notification in the Official Announcements or Event Announcements of upcoming changes or Events but some of them have slipped through without the notice being posted.