[GI] THE PAYMENT SUPPORT HOAX

Discussion in 'General Archive' started by -dino-dave-, Aug 1, 2015.

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  1. -dino-dave-

    -dino-dave- User

    1. I have had further contact from support. Mostly telling me issue closed. It seems to me Bigpoint no longer wants me as a customer. I have tried, several times to explain that I believe my payment information that is on file ( with Bigpoint) has somehow become corrupt. All I get is "error message", with no code my preferred payment has know idea why the transactions crash. As, they have told me there is no problem on there end and my transactions should go through.
    2. -dino-dave-, Jul 18, 2015 Edit Report
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      -dino-dave-, Jul 18, 2015 Edit Delete Report
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    -dino-dave-, Aug 1, 2015
    #1
  2. -dino-dave-

    -dino-dave- User

    Hello,

    We have heard back from payment support. It appears that you will need to use a different funding source for Paypal. If you need further help with this we would need to ask that you contact them for assistance.

    Sincerely,
     
    -dino-dave-, Aug 3, 2015
    #2
  3. Tina-The-Impaler

    Tina-The-Impaler User

    Dino Dave,

    Checking the funding source I had a similar problem a few years ago. You need to check when when the PAYPAL pops up appears when buying your uri.

    T <3
     
    Tina-The-Impaler, Aug 4, 2015
    #3
  4. .-Raijin-.

    .-Raijin-. User

    Opening multiple threads on the same topic is not permitted as it is spam.

    Closing as Duplicate Thread.

    Best regards,
    .-Raijin-.
     
    .-Raijin-., Aug 5, 2015
    #4
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