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Discussion in 'General Archive' started by IvanORuvalcaba, Mar 28, 2014.

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  1. IvanORuvalcaba

    IvanORuvalcaba User

    i cant open up the skill tree page so i cant upgrade my skill tree pls fix this idk why it is.
     
    IvanORuvalcaba, Mar 28, 2014
    #1
  2. ASTRAEA

    ASTRAEA User

    Hello,

    When contact the Technical section could you please provide the following information so that we can investigate your issue further.

    Ship name:
    User Id:
    Server:

    Thank you and Have a nice day!
    Astraea
     
    ASTRAEA, Mar 29, 2014
    #2
  3. IvanORuvalcaba

    IvanORuvalcaba User

    i have a goliath my username is IvanORuvalcaba and im on the USA 2 (EAST COAST) server.
     
    IvanORuvalcaba, Mar 29, 2014
    #3
  4. ASTRAEA

    ASTRAEA User

    I have logged in to verify that there is nothing wrong with your Back page. Please go to the tab that reads PILOT SHEET (Click it) a new page will open... on the top of that are 4 tabs that read... PROFILE / ACHIEVEMENTS / SKILL TREE / FRIENDS & Bonus. Click on the SKILL Tree tab and the page should open.

    Does the OP have any further questions on this topic?
    Have a nice day!
    Astraea
     
    ASTRAEA, Mar 30, 2014
    #4
  5. IvanORuvalcaba

    IvanORuvalcaba User

    when i try it i cant get onto the skill tree i dont know why? how can u do it? i cant.I can click on the skill tree button but the page wont load
     
    IvanORuvalcaba, Mar 30, 2014
    #5
  6. ASTRAEA

    ASTRAEA User

    This is a flash player issue. Have you attempted this in a different browser?

    In google chrome please make sure that the pepperflash is enabled.
    If you use firefox.. then you may need to unistall and reinstall the flash player.

    I hope that this helps to resolve your issue.
    Astraea
     
    ASTRAEA, Mar 30, 2014
    #6
  7. IvanORuvalcaba

    IvanORuvalcaba User

    idk how to instal it or check if i have it
     
    IvanORuvalcaba, Apr 1, 2014
    #7
  8. Kitsune

    Kitsune User

    The thread here explains how to clear flash and optimize it.

    This thread here explains how to enable it in chrome
     
    Kitsune, Apr 1, 2014
    #8
  9. IvanORuvalcaba

    IvanORuvalcaba User

    I use Google chrome and i do have it installed but it still doesn't work.
     
    IvanORuvalcaba, Apr 2, 2014
    #9
  10. ←[1♠C]→

    ←[1♠C]→ User

    You should not post your issue in others thread. Please post on your own New Thread or else no help will be available for you from this post on this thread.
     
    ←[1♠C]→, Apr 2, 2014
    #10
  11. ASTRAEA

    ASTRAEA User

    Since you have stated that you use google chrome, have you attempted this in a different web browser? If not please do so...

    and let me know the outcome.
    Have a great day
    Astraea
     
    ASTRAEA, Apr 2, 2014
    #11
  12. IvanORuvalcaba

    IvanORuvalcaba User

    Thank you for your patience and help i tried it on internet explorer and it did work(just a slower) but it works thank you.
     
    IvanORuvalcaba, Apr 2, 2014
    #12
  13. ASTRAEA

    ASTRAEA User

    Glad that it worked over there, I would think if it works on one browser you might want to investigate whether or not your favorite browser is up to date.

    Have a lovely day
    Astraea
     
    ASTRAEA, Apr 2, 2014
    #13