I cant join a clan

Discussion in 'General Archive' started by Adzstagram, Jul 10, 2014.

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  1. Adzstagram

    Adzstagram User

    everytime i try to join a clan, it takes 2 minutes and then it goes on a blank page saying reload page. can someone help me?
     
    Adzstagram, Jul 10, 2014
    #1
  2. †RevMick†

    †RevMick† User

    If you haven't tried re-logging, contact tech support.
     
    †RevMick†, Jul 11, 2014
    #2
  3. .-Raijin-.

    .-Raijin-. User

    Adzstagram, Have you tried logging completely out, clearing your browsers cache and logging back in? Have you tried this in a different browser? Are you certain your browser plugins are up to date (flash, java, etc)? An excellent guide to clearing your browser cache can be found >Here<.

    Best regards,
    .-Raijin-.
     
    .-Raijin-., Jul 11, 2014
    #3
  4. Adzstagram

    Adzstagram User

    yep ive tried everything, ive deleted my cache, rebooted my computor also. i tried joiniing a different clan and it let me access the page but thats not the clan i want to join. so i left the page and then i tried a different clan, and it went to a blank page. "no data has been recieved" ive also tried using a different browser. i am currently using Internet Explorer 9 i went on to use firefox and the same problem occured.
     
    Adzstagram, Jul 13, 2014
    #4
  5. ASTRAEA

    ASTRAEA User

    Can you please post the following information,

    Ship name;
    User Id:
    server:

    So that I can investigate your issue further.

    Thank you and have a great day.
    Astraea
     
    ASTRAEA, Jul 13, 2014
    #5