I cant refund the eVoucher (Nades Gate)

Discussion in 'General Archive' started by FuelYourFire, Dec 20, 2013.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
  1. I cant refund it simply... And every one can refund, i would like some advice please.
     
  2. cooljak96

    cooljak96 User

    What do you mean you want a refund? You can not receive a refund, you can only redeem the voucher.
     
  3. #Feel i would like some advice.
     
  4. Geo-a-leo

    Geo-a-leo User

    Huh ok?

    Did you check to see if it did redeem via the GG page? Cause it does say it was not redeemed but it is redeemed on the GG page.
     
  5. What is GG page?
     
  6. cooljak96

    cooljak96 User

    Galaxy gate page... I'm guessing that you are a new player. A voucher code can only be redeemed through the official news letter that you have to subscribe to.

    If you did not get the code, then you can not redeem it.

    If you DID get the code, then you can redeem through the Uridium page
     
  7. You see i play dark orbit since
    MEMBER SINCE:Nov 9, 2010. I cant refund that code.
    I have the code just cant refund it.
     
  8. Geo-a-leo

    Geo-a-leo User

    Member since 2010 and didn't know what the GG page was righttt.

    Refund:
    To give back, especially money; return or repay:
    1. A repayment of funds.
    2. An amount repaid.

    Since you did not buy the hades gate voucher you can not refund it for anything.
     
  9. cooljak96

    cooljak96 User

    You should contact support. They would be the only ones able to help you with anything that involves the word refund.

    But like Geo said, since you didn't buy anything, they can't refund you anything.
     
  10. Im sorry i didnt know that "Urban" name for galaxy gate.
     
  11. Geo-a-leo

    Geo-a-leo User

    Watch out guys we got a hipster on our hands.

    Its not urban its the initials.
     
  12. -Pacman2-

    -Pacman2- User

    Do you mean refund the eVoucher or do you mean redeem.

    If you mean redeem the eVoucher:-

    1.To redeem the voucher, on the back page click on the Uridium tab, then click the Vouchers tab, 4th tab down on the left of the Uridium page.

    IF you have entered the code and it is not accepted:-
    1. The voucher has already been used on another account
    2. The account has already use a voucher.

    If the issue is none of the above then give us more information to better help you or contact support.
     
  13. =SERAPH=

    =SERAPH= User

    Hello FuelYourFire

    Thankyou to all for your answers.

    Just so that I understand properly, what is the problem you are having with the eVoucher code? Is it:

    a) You do not know how to enter the code to receive the Hades Gate.

    or

    b) You entered the code, but it did not work.