inability to log on to Darkorbit or Bigpoint websites

Discussion in 'General Archive' started by souleater1, Nov 21, 2014.

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  1. souleater1

    souleater1 User

    I tried for over an hour around 7PM EST to log onto both Darkorbit and Bigpoint websites to
    no avail, kept coming back Domain name unavailable, like neither website existed, whats going
    on, Darkorbits website has been really bad here lately. If this keeps up people aren't going to
    want to play anymore and are going to want compensation for what they payed for when
    they can't log on.
    1. Souleater1
    2. US3
    3.ID: 10171977
    Only appropriate Moderators need Answer!
     
  2. USS-Aries

    USS-Aries User

    The same server problem was Europe wide as well the servers went down at just before midnight CET.
     
  3. I agree with this, I am not able to play today again. I barely got in this forum now. All the time auth3.bpsecure exception is shown.

    Please, fix this problems once and forever.
     
  4. Ddraig

    Ddraig bp_phrase_Forum_General

    Hello,

    It appears that last night there was a severe server outage that affected all users across all domains of dark orbit (game and forum). It is possible that the issue could be linked to a DDoS attack, which has been described by a support member in the thread below;

    http://www.bigpoint.com/darkorbit/board/threads/connection-issues-and-ddos-attacks.96146/

    It appears that the issues are now fixed, we can only apologize for the inconvenience caused by this.

    ~Ddraig
     
  5. reboog201

    reboog201 User

    not fixed USA West down , took a back door into forums
     
  6. souleater1

    souleater1 User

    Still not fixed and won't be fixed until they either combines this smaller server with a larger server or makes this server a larger server,
    everything we're expieriencing is server related, because most of the issues being expierienced , lagging, freezing when there are just a
    few people on is a server that doesn't have the capacity to handle the band width. Also some of the other problems sound like someone
    is hacking D.O. and bigpoint. now the other problem is it is getting hard to even access the Forum, after all day of trying and using
    several different browsers, i've finally been able to access the Forum.
     
  7. Omega

    Omega User

    well hopefully I'm getting my 50% honor booster for another day ...
     
  8. Ddraig

    Ddraig bp_phrase_Forum_General

    Hello,

    Support has given out booster compensation for the recent server issues, you can find the details
    >>HERE<<.

    Unfortunately there is not much more that can be done from here in the forum regarding these issues, therefore i am going to close this thread to prevent any unnecessary bumping.

    ~Ddraig
     
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