It isnt letting me buy anything in shop.

Discussion in 'General Archive' started by xOctopusxx, Feb 8, 2014.

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  1. xOctopusxx

    xOctopusxx User

    everytime I try to click on something nothing pops up to buy it. I tried buying pet fuel but it wouldn't let me so I tried other items and it wont let me click on them.
     
    xOctopusxx, Feb 8, 2014
    #1
  2. ŊΛŘΛÐΛ

    ŊΛŘΛÐΛ User

    I have had that problem before xOctopusxx i suggest that you try using other browsers.
     
    ŊΛŘΛÐΛ, Feb 8, 2014
    #2
  3. BOSS~ADAM

    BOSS~ADAM User

    Try another browser, restart your browser, clear cache, also double posting threads can be considered spam and also make it more difficult to help you.
     
    BOSS~ADAM, Feb 9, 2014
    #3
  4. -Pacman2-

    -Pacman2- User

    If the usual does not work, try making you browser wind smaller, just big enough so you can see what you want to buy with the buy button, then open the appropriate page.
     
    -Pacman2-, Feb 9, 2014
    #4
  5. Solid_Eye

    Solid_Eye Board Administrator Team Darkorbit

    Hello,

    My apologies for not getting back to you earlier.

    Are you (the OP) still having difficulty buying from the shop at this time?

    Regards,
     
    Solid_Eye, Feb 24, 2014
    #5
  6. Akademija

    Akademija User

    I have the same problem I changed the browser and still not leting me to click on any item. Any sugestion to fix this?
     
    Akademija, Mar 4, 2014
    #6
  7. ASTRAEA

    ASTRAEA User

    Have you checked to see if the following is up to date:

    Browsers are up to date.
    Flash player is up to date:
    Java is up to date

    Also If using Google Chrome, have you enabled the pepper flash?

    Please look into these things to see if this helps to resolve your issue.

    Does the OP (Original Poster) have any further questions on this topic?

    Thank you,
    Have a nice day
    Astraea
     
    ASTRAEA, Mar 5, 2014
    #7
  8. Akademija

    Akademija User

    I tried evertyhind that you said. My Java wasn'r updated. I updated it and still have the same problem. Yesterdat somehow I was alowed to buy something, but today I can't.

    Edit:
    There is video how it looks.

     
    Akademija, Mar 5, 2014
    #8
  9. ASTRAEA

    ASTRAEA User

    If you were at one point able to buy yesterday then you may need to do the following and see if it will resolve the issue:


    Could you please give this a try:

    Log out of the game... go to
    your browser and clear the history (I know you have done this before) - Please humor me!

    Then go to the flash player - here is a link>

    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
    (This is an actual web page - not just an image)

    delete All the websites in the Website Storage setting Panel.

    Then re-log in to the Game, Hopefully this will resolve your issue.

    Please have a nice day and enjoy your game.
    ~Astraea~
     
    ASTRAEA, Mar 7, 2014
    #9