Lag in US East Servers

I am wondering how long it is going to take before this issue is fixed and if it ever will. I speak with people from different servers and they all say US EAST is the worst for lag. For years we were told to clear our cache and logs. We all know now that it was just lip service. If DO is trying to drive people out of this server so they have an excuse to merge it or close it they are doing a good job. People sit and port because THEY CANNOT DO ANYTHING ELSE!. Who needs to come to a game to sit and do nothing. Time for DO the be honest and tell us what the true story is so we can decide if we will stay and continue to spend money or just walk away and take out losses. I don't think I should have to spend $3000.00 on a gaming computer in order to play this game. Game not worth 2 cents to most at the moment.

 

EXACTLY!

 

When the server gets busy or its prime time I usually can't play. The prime time winter events...forget about it. I complained to support but there reply was it was my fault.

The worst online game product I no of, and absolutely the worst customer support I have ever encountered. We play despite big point and its laggy product.

Is it true that darkorbit is rewriting the source code to help reduce lag on the servers?

 

Hello there,

I am sorry to hear that you have been experiencing these issues. There are some small things that can be done which normally does reduce the lag a user experiences such as;

- Adjusting the in-game settings
- Trying alternative browsers
- Making sure other tabs/windows/apps are shut when playing the game
- Refreshing the game regularly

Unfortunately dealing with lag on the whole is not an easy task however work is being made towards reducing lag on the client. At the moment, work is ongoing on the test server which is testing an improved 'refactored' game code which aims to help improve game performance.

~Ddraig

 

If it can reduce the lag on the test server while it is open, it should help a lot on the regular servers due to less players being logged on at a time. Double the manpower and budget on that project. It is 5 years behind schedule.

 

Enjoy the game.

Closing as lack of response from OP.