Log Book Querry

What does this mean? I see it in my log.

30.04.2015 - 21:18		"Bonus box booster" purchased (500)
30.04.2015 - 21:18		Doubler bonus bookes

Thnx

**Success is never Final & Failure is never Fatal**

-FT

 

It looks like the standard rebooking for a bonus box doubler subscription. Even though your subscription might be for several months or a year, it still gets booked to your account on a monthly basis (from what I've seen). Most times people don't notice it because the log entry gets buried amongst other activity.

Nothing to worry about, unless you don't actually have a subscription running... in which case you should probably contact Support ASAP.

 

Yes I do have a subscription running. Thanks very much for the clarification.

Close please.

-FT

 

Hello `°ƒµll·†Ħгô††lє°´

Sorry for delay in response.

Thank you =MANTICORE= for assisting with this thread.

Rebate and box doubler bonus gets booked every week when your subscription is in process and you will get message that it has been booked into your account. Secondly have you checked your subscription page to see whether another 8 weeks of subscription was added or not? If yes you need to Contact Support for same.

Note: Your subscriptions like rebate, doubler and premium gets renewed only if you fail to cancel the subscription, so it is always better to cancel the subscription as and when you pay for it as it is not going to affect the benefits attached to those subscription and you will continue to enjoy those benefits until its expiry even though you will get notifications about the subscriptions being booked. Steps for cancellation of subscription is mentioned below.

Please follow the instructions mentioned below:
Click on uridium page from you back page.
Click on subscriptions.
Click on Status & Cancellation
Delete your personal payment information.

Enjoy the game.

Closing as requested.