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Discussion in 'General Archive' started by padiddle, Sep 22, 2014.

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  1. padiddle

    padiddle User

    [​IMG] 81789550

    I can not get onto the map. I can get into the backpage if I go directly to http://us1.darkorbit.bigpoint.com. I can't get to www.darkorbit.com at all. When I try to get on the map it just loads part way and then sits. I have already tried clearing my temp files and my adobe flash files. I know there is an issue so please just consider this a record that I am having an issue as I will be contacting support when this issue is over for the loss caused to my premium service. You may close this if so inclined. Thank you.
     
  2. padiddle

    padiddle User

    ty MethicSkull I said I knew there was an issue. Please feel free to reread my post.
     
  3. O my apologies. So many people posted the same thing in the last 24 hours so I assumed.

    For this issue, you are talking about your premium?

    Well, if you are having concerns with your subscriptions, the best advise is to talk to support as nothing can be done here on the forums and the forums is not a good connection with "support". The staff on the forums are all volunteers with limited abilities. Sometimes a paid staff member with a "Red name" will appear but they won't do anything here about subscriptions.
     
  4. SNOWDOG

    SNOWDOG User

     
  5. padiddle

    padiddle User

    Yes MethicSkull. Again this is more of just a record so support can't say that I never reported that I was part of it. I know you're just trying to help thank you. Being in support myself I know that we(our company) is less inclined to give credit to someone who didn't report the problem when it was happening.
     
  6. SNOWDOG

    SNOWDOG User

    padiddle: Having the same issue on USA 3 East. It's been this way since 5 pm EST. Was reluctant to purchase during Mega, so I didn't. I'm hoping they resolve this matter quickly.
     
  7. Kitsune

    Kitsune User

    Closing as no assistance requested
     
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